Adept at enhancing marina safety and optimizing customer experiences, my tenure at Suntex Marinas showcased my ability to streamline operations and foster community engagement. Leveraging skills in boat handling and critical thinking, I significantly improved service quality. My proactive approach and dedication to marina safety have been pivotal in maintaining high satisfaction levels among boat owners and patrons.
Overview
4
4
years of professional experience
Work History
Marina Dock Hand
Suntex Marinas
05.2023 - 08.2023
Provided prompt response to emergencies, ensuring the safety of all marina patrons.
Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
Streamlined vessel check-in and check-out processes to improve customer experiences.
Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.
Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
Participated in staff training programs designed to enhance knowledge about current industry trends or best practices within the profession.
Facilitated effective communication between boat owners, staff, and management for smooth daily operations.
Supported marina maintenance tasks for a clean and well-organized environment.
Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
Actively monitored weather conditions to provide timely updates and guidance to boat owners during inclement weather events.
Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
Assisted in coordinating special events at the marina to foster community engagement.
Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
Assistant Dance Instructor
Watts Dance Studio Llc Of Elizabethton, Tn
05.2019 - 05.2020
Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
Assisted with costume selection and fittings, contributing to visually appealing stage presentations during recitals.
Maintained an organized classroom space, enabling efficient use of time during lessons.
Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
Worked in team-based environment to uphold quality and continuity of service to clients.
Managed supply inventory and maintained facility equipment in good working order.
Planned and oversaw group, couples, and individual dance performances.
Adhered to studio guidelines and legal requirements.
Facilitated warm-up exercises at the beginning of each class, reducing risk of injury among students.
Performed at different types of events as professional dancer.