Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Alexis Sanders

San Jose,CA

Summary

Motivated and customer-focused professional with over three years of experience in the service industry, excelling in fast-paced environments. Currently building expertise in sales at a semiconductor company, leveraging exceptional communication and organizational skills to support business operations. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience

Work History

U.S PROBATION OFFICE

Probation Assistant (Intern)
San Jose, CA
03.2025 - Current
  • Assisted with case management: Supported probation officers in managing caseloads, including maintaining.
  • Updating case files, tracking probationer progress, and preparing reports.
  • Conducted Assessments: Assisted in conducting interviews with probationers, their families, and performed.
  • Assessments to evaluate compliance and progress.
  • Prepared Documentation and Reports: Drafted and organized case documentation, including progress reports, violation notices, and summary reports for review by senior officers.
  • Coordinated with Community Resources: Liaised with community service providers and support agencies to arrange necessary resources and services for probationers, facilitating their rehabilitation and compliance.
  • Maintained confidential records: ensured the confidentiality and accuracy of probationer records and sensitive information, adhering to legal and ethical standards.
  • Supported Court Proceedings: Assisted in the preparation of case materials for court hearings, including compiling evidence, preparing summaries, and attending court sessions as needed.
  • Monitored Probationer Activities: Helped in monitoring probationer activities and compliance with court orders, including checking in on appointments and coordinating with relevant stakeholders.
  • Enhanced Administrative Efficiency: Improved administrative processes by organizing case files, streamlining communication between probationers and officers, and assisting with scheduling and follow-ups.
  • Developed Professional Skills: Gained valuable experience in criminal justice procedures, case management, and effective communication with both probationers and legal professionals.

Server Trainer

ABC Legal
San Jose, CA
03.2025 - Current
  • Training and Supervision: Developed and implemented training programs for new process servers, providing guidance, and ensuring adherence to legal procedures.
  • Document Preparation and Management: Expert in preparing, serving, and managing legal documents, including accurate filing and tracking of service processes.
  • Record Keeping and Documentation: Maintained detailed and organized records of legal documents, service attempts, and case statuses, ensuring accuracy and compliance.
  • Compliance and Confidentiality: Ensured strict adherence to legal standards and confidentiality in handling sensitive legal documents.
  • Communication and Coordination: Effectively communicated with clients to coordinate legal services and address issues.
  • Problem-solving and conflict resolution: Resolved disputes and handled complex issues related to legal document service and training challenges.
  • Administrative and Organizational Skills: Strong organizational abilities in managing multiple tasks, scheduling, and coordinating activities efficiently.

Sales Associate

NXP Semiconductors
San Jose, USA
01.2024 - Current

• Collaborated with sales and marketing teams to manage key customer accounts and support order fulfillment.
• Coordinated sample deliveries and updated tracking systems to ensure accuracy and timeliness.
• Maintained detailed records of tasks and assisted in organizing meetings for internal teams.
• Developed trusting relationships with customers by making personal connections.
• Processed transactions using a point-of-sale system.
• Provided accurate information about products, prices, and services.
• Tracked sales performance metrics to identify market trends.
• Managed Stratus trackers for different products, communicated with customers, and coordinated sample and product deliveries.

Security Officer

Garda World Security
San Jose, CA
03.2025 - 03.2025
  • Monitored security cameras and alarms to ensure the safety of personnel and property.
  • Dispatched security personnel to incidents, emergencies, and routine patrols.
  • Maintained detailed incident reports and logs for security-related activities.
    Conducted routine security checks, and enforced access control protocols.
  • Communicated with law enforcement and emergency responders as needed.
    • Assisted in training new security personnel on protocols and emergency procedures.
  • Provided clear and accurate information to officers in the field to ensure efficient responses.
  • Responded to customer and employee inquiries regarding security policies and procedures.
  • Operated and maintained security systems, including Lynell and Bosch camera systems.
  • Managed radio and phone communications to coordinate security operations effectively.

Server & To-Go Specialist

Olive Garden
San Jose, USA
05.2022 - 09.2023
  • Trained new employees on restaurant protocols, improving team efficiency and productivity.
  • Provided excellent customer service as a waitress, ensuring a high-quality dining experience.
  • Managed to-go orders efficiently, ensuring accuracy and timely preparation.
  • Took customer orders, processed transactions, and handled food delivery for both dine-in and takeout.
  • Assisted with food preparation, and ensured compliance with health and safety regulations.
  • Handled customer inquiries and resolved issues to enhance guest satisfaction.
  • Maintained cleanliness and organization in dining and service areas.
  • Worked collaboratively with kitchen staff and servers to ensure smooth restaurant operations.

Education

Associate of Science - Criminal Justice

San Jose State University
San Jose, CA
05-2025

Skills

  • Strategically minded
  • Hardworking
  • Rigorous
  • Fast learner
  • Team player
  • Team leader
  • Good communication skills
  • Great problem solver
  • Lifting and sorting
  • Pallet building
  • Shipping and receiving
  • Labeling and boxing
  • Order picking and processing, Risk Assessment, and Safety Hazard Reporting
  • Access Control and Visitor Escorting
  • Loss Prevention and Theft Investigation
  • Security system monitoring
  • Conflict Resolution

Education and Training

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Timeline

U.S PROBATION OFFICE

Probation Assistant (Intern)
03.2025 - Current

Server Trainer

ABC Legal
03.2025 - Current

Security Officer

Garda World Security
03.2025 - 03.2025

Sales Associate

NXP Semiconductors
01.2024 - Current

Server & To-Go Specialist

Olive Garden
05.2022 - 09.2023

Associate of Science - Criminal Justice

San Jose State University
Alexis Sanders