Alexis Schaps
Naples,FL
Summary
Front-of-house professional with hospitality and customer support experience focused on organized service delivery. Manage table assignments, phone communications, and guest relations to maintain efficient dining flow. Support smooth front-of-house operations and high-quality guest experiences.
Overview
3
3
years of professional experience
Work History
Hostess
The Hangout
Naples, FL
02.2025 - 10.2026
- Greeted guests warmly to foster positive first impressions and encourage repeat visits.
- Seated guests quickly to support smooth flow and reduce delays.
- Escorted guests to tables and delivered menus promptly.
- Assisted guests in selecting menu items and providing recommendations based on preferences, pointed out specials, and answered questions.
- Shared wait times with guests through clear, simple updates.
- Organized waitlist logs and ensured accurate seating assignments to enhance guest experience.
- Resolved guest concerns calmly while assisting front-of-house service.
- Maintained cleanliness and organization of host stand, entryway, and lobby areas to create inviting atmosphere.
- Answered phone calls and handled guest questions professionally.
Gymnastics Coach
Gymnastics World
Naples, FL
06.2023 - 08.2025
- Demonstrated tumbling, balance beam, bars, and floor routines during daily training.
- Provided spot support for athletes during flips, dismounts, and advanced skill practice.
- Adjusted coaching approach for beginner, intermediate, and competitive gymnasts.
- Modified coaching methods based on individual athlete needs.
- Communicated practice plans and athlete concerns to parents and Gymnastics World staff to enhance athlete support.
- Monitored class behavior and enforced gym rules across Gymnastics World locations.
- Updated parents on child behavior and class progress to foster transparency and engagement.
- Provided encouragement and guidance to build positive relationships and boost athlete morale.
Education
High School Diploma -
Aubrey Rodgers High School
Naples, FL05-2027
Skills
- Reservation systems
- Waitlist management
- Reservation management
- Table assignment
- Guest welcoming and seating coordination
- Menu knowledge
- Dining coordination
- Sales techniques and payment processing
- Point of sale systems
- Dining operations and safe food handling
- Check calculation and event planning
- Transaction handling
- Problem solving
- Guest relations
- Table setting
- Meticulous
Affiliations
- Cheerleading captain
Timeline
Hostess
The Hangout
02.2025 - 10.2026
Gymnastics Coach
Gymnastics World
06.2023 - 08.2025
High School Diploma -
Aubrey Rodgers High School