Alexis Siciliano
Parlin,USA
Summary
Detail-oriented and motivated professional with experience in permit coordination, claims processing, and customer service. Skilled in administrative operations, data entry, communication, and process management. Known for maintaining organization in fast-paced environments and ensuring accuracy and efficiency in all tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Permit Coordinator
Ultimate Drain Cleaning & Service
08.2025 - Current
- - Coordinate and submit plumbing permits across multiple municipalities to ensure regulatory compliance.
- - Obtain Certificates of Insurance (COIs), schedule inspections, and track completion for timely project approvals.
- - Communicate with customers regarding claim and permit statuses to reduce inquiries and improve satisfaction.
Claims Processor
Ultimate Drain Cleaning & Service
02.2025 - 08.2025
- - Managed plumbing warranty claims from start to finish, ensuring accuracy and compliance.
- - Performed detailed data entry and billing of plumbing work for warranty companies, including American Water Resources and HomeServe.
- - Verified coverage, secured authorizations, and handled billing efficiently.
- - Collaborated with dispatchers, technicians, and customer service to resolve issues quickly.
Task Associate
Ulta Beauty
09.2024 - 02.2025
- - Unloaded shipments and organized merchandise for a clean, appealing sales floor.
- - Assisted customers with product inquiries to enhance shopping experiences.
- - Maintained displays and supported daily store operations.
Teacher Assistant
Minding Miracles Learning Center
08.2023 - 07.2024
- - Supported classroom instruction, care routines, and communication with parents via Brightwheel.
- - Assisted in planning and implementing daily activities and art projects.
- - Ensured a safe, nurturing, and organized environment for children.
Team Lead
Panera Bread
02.2017 - 08.2023
- - Advanced from Associate to Team Lead overseeing store operations and catering coordination.
- - Trained new employees and managed daily shifts to ensure efficient service.
- - Maintained quality control, inventory, and customer satisfaction standards.
Education
Associate’s Degree - Liberal Arts & Sciences
Middlesex County College
Edison, NJ05.2023
Skills
- Permit & Claims Processing
- Administrative Support
- Data Entry & Billing
- Customer Service & Communication
- Microsoft Office (Word, Excel, Outlook)
- Organization & Accuracy
- Time Management & Problem Solving
Certification
- Heartsaver First Aid, CPR, AED – valid through May 2026
- ServSafe Food Handler Certification
- Driver's License
Timeline
Permit Coordinator
Ultimate Drain Cleaning & Service
08.2025 - Current
Claims Processor
Ultimate Drain Cleaning & Service
02.2025 - 08.2025
Task Associate
Ulta Beauty
09.2024 - 02.2025
Teacher Assistant
Minding Miracles Learning Center
08.2023 - 07.2024
Team Lead
Panera Bread
02.2017 - 08.2023
Associate’s Degree - Liberal Arts & Sciences
Middlesex County College