Alexis Silmon
Buffalo,NY
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant Store Manager
Panera Bread
Buffalo, NY
01.2019 - Current
- Assisted in training and onboarding new team members to enhance service quality.
- Managed inventory levels and conducted regular stock audits to ensure availability of products.
- Implemented operational procedures that improved customer service efficiency during peak hours.
- Monitored daily sales reports to identify trends and optimize product offerings.
Catering Coordinator
Panera Bread
Buffalo, NY
06.2014 - 2019
- Coordinated catering orders, ensuring timely delivery and presentation of food items.
- Assisted in menu planning, aligning selections with client preferences and dietary requirements.
- Managed inventory levels, tracking supplies to prevent shortages during events.
- Developed strong relationships with clients, providing excellent customer service throughout the event planning process.
Education
High School Diploma -
Cardinal O'Hara High School
Tonawanda, NY05.2014
Skills
- Customer and Personal Service
- Monitoring/Training
- Food Production
- Time Management
- Team Building
- Inventory
- Active Learning
- Scheduling/Hiring
- Microsoft Excel
Certification
ServSafe
CPR
Timeline
Assistant Store Manager
Panera Bread
01.2019 - Current
Catering Coordinator
Panera Bread
06.2014 - 2019
High School Diploma -
Cardinal O'Hara High School