Alexis Simmons
Oak Ridge,NJ
Summary
Organized young adult with over two years of work experience serving retail and hospitality customers. In these past years I have delivered precise and efficient service in fast-moving industries. I am able to work within all aspects of an organization.
Overview
3
3
years of professional experience
Work History
Waitress
Jumboland Diner
01.2023 - Current
- Working as a team with coworkers to provide our customers with friendly, prompt and professional food services
- Greet customers and escort them to their tables, provide menus and daily specials
- Processing and serving beverage and food orders accurately while providing an enjoyable dining experience for the customer
- Disinfect, clean, sweep and mop in accordance with New Jersey State Department of Health Codes
- Knowledge of operation of Point Of Sale terminal to process customers orders to the food preparation staff and accurately processing customers payments by credit card or cash.
Hostess
Jimmy Geez North
06.2022 - 03.2023
- Greeted over 100 customers per day at the door, escorted them to their tables and presented the restaurant's daily specials and menus
- Scheduled and managed reservations and special events
- Knowledge of point of sale systems to ensure proficient dining service
- Provided customer service by accommodating guest requests such as providing a booster seat and ensuring customers with special needs felt comfortable
- Communicated with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy
- Provide support to other staff by clearing, disinfecting and setting up tables after customers finished dining
- Assisted with restocking and inventory of items needed to operate the restaurant
- Responsible for training and orienting new staff
Retail Associate
Mandee's
02.2022 - 06.2022
- Offers every customer outstanding service, promoting high satisfaction and cementing customer loyalty
- Offer customers my full knowledge of current products and services
- Maintained a clean sales floor and straightened and faced merchandise
- Full knowledge of operation of retail point of sales system to process customers payments as well as returns and exchange of merchandise.
Lifeguard
Minerals Hotel and Spa
07.2021 - 12.2021
- Ensure the safety of the swimmers and those in the entire pool area
- Provide a clean and safe pool area in accordance with pool policies and regulations
- Provide emergency care and rescue of swimmers in distress
- Obtained and maintained certification in American Red Cross Lifesaving and CPR certifications.
Education
Criminal Justice
Sussex County Community College
Newton, NJDiploma -
Sussex County Technical School
Sparta Township, NJ06.2023
Skills
- Computer literate
- Research abilities
- Sales
- Critical thinking
- Oral and written communication
- Time management
- Problem solving
- Guest Relations Management
Timeline
Waitress
Jumboland Diner
01.2023 - Current
Hostess
Jimmy Geez North
06.2022 - 03.2023
Retail Associate
Mandee's
02.2022 - 06.2022
Lifeguard
Minerals Hotel and Spa
07.2021 - 12.2021
Criminal Justice
Sussex County Community College
Diploma -
Sussex County Technical School