Alexis Sistrunk
Jacksonville,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Bancroft Neurohealth
2021.10 - 2023.04
- Supervised daily activities and provided assistance to staff.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Administered medication as directed by physician.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led patient or group recreational activities for enhanced patient outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management
Caterer
Penn Bistro Catering
2017.08 - 2020.06
- Coordinated food service stations and venue accommodations, including setup and tear down of furniture and equipment per customer guidelines
- Delivered customer service excellence by promptly filing guests’ orders, communicating food requests to kitchen personnel, and offering assistance ahead of requests
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Monitored food preparation to determine the correct temperature and proper cooking before serving
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices
Cook Intern
Hotel DuPont
2019.11 - 2020.03
- Coordinated with Cashiers to gather and review order information for accurate order completion
- Prepared fast food items, following customers' special requests for substitutions and add-ons
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Provided excellent customer service by taking orders, answering questions, and responding to customer complaints
Summer Camp Counselor
William Penn Highschool
2018.06 - 2018.08
- Planned and executed Culinary Camps
- Reported any camper who did not follow rules and proper safety protocols
- Cultivated effective relationships with campers, their parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Supervised over 30 campers daily
- Implemented camp activities fostering physical, social, and emotional growth.
- Supported children by actively listening and offering encouragement.
Education
Some College (No Degree) - Human Services
Delaware Technical And Community College
Newark, DEHigh School Diploma -
William Penn High School
New Castle, DE06.2020
Skills
- Professional
- Strong Communication skills
- Knowledge of State Regulations
- Assisting with Daily Living
- Patient Education
- Client Support
- Health and Safety Requirements
- Developing Client Trust
Certification
- First Aid/CPR Certified
Timeline
Direct Support Professional
Bancroft Neurohealth
2021.10 - 2023.04
Cook Intern
Hotel DuPont
2019.11 - 2020.03
Summer Camp Counselor
William Penn Highschool
2018.06 - 2018.08
Caterer
Penn Bistro Catering
2017.08 - 2020.06
Some College (No Degree) - Human Services
Delaware Technical And Community College
High School Diploma -
William Penn High School
- First Aid/CPR Certified
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