Hi, I’m
Alexis Sistrunk
Jacksonville,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
1
Certification
Work History
Bancroft Neurohealth
Direct Support Professional
10.2021 - 04.2023
Job overview
- Supervised daily activities and provided assistance to staff.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Administered medication as directed by physician.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led patient or group recreational activities for enhanced patient outcomes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management
Penn Bistro Catering
Caterer
08.2017 - 06.2020
Job overview
- Coordinated food service stations and venue accommodations, including setup and tear down of furniture and equipment per customer guidelines
- Delivered customer service excellence by promptly filing guests’ orders, communicating food requests to kitchen personnel, and offering assistance ahead of requests
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Monitored food preparation to determine the correct temperature and proper cooking before serving
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices
Hotel DuPont
Cook Intern
11.2019 - 03.2020
Job overview
- Coordinated with Cashiers to gather and review order information for accurate order completion
- Prepared fast food items, following customers' special requests for substitutions and add-ons
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Provided excellent customer service by taking orders, answering questions, and responding to customer complaints
William Penn Highschool
Summer Camp Counselor
06.2018 - 08.2018
Job overview
- Planned and executed Culinary Camps
- Reported any camper who did not follow rules and proper safety protocols
- Cultivated effective relationships with campers, their parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Supervised over 30 campers daily
- Implemented camp activities fostering physical, social, and emotional growth.
- Supported children by actively listening and offering encouragement.
Education
Delaware Technical And Community CollegeNewark, DE
Some College (No Degree) from Human Services
William Penn High SchoolNew Castle, DE
High School Diploma
06.2020
Skills
- Professional
- Strong Communication skills
- Knowledge of State Regulations
- Assisting with Daily Living
- Patient Education
- Client Support
- Health and Safety Requirements
- Developing Client Trust
Certification
- First Aid/CPR Certified
Timeline
Direct Support Professional
Bancroft Neurohealth
10.2021 - 04.2023
Cook Intern
Hotel DuPont
11.2019 - 03.2020
Summer Camp Counselor
William Penn Highschool
06.2018 - 08.2018
Caterer
Penn Bistro Catering
08.2017 - 06.2020
Delaware Technical And Community College
Some College (No Degree) from Human Services
William Penn High School
High School Diploma
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