Alexis Sledge
Jacksonville,FL
Summary
I am a highly motivated employee with desire to take on new challenges. I posses a strong work ethic, adaptability, and exceptional interpersonal skills. I am used working effectively unsupervised in fast passed environments while quickly mastering new skills.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Retail Banker
TD Bank
Jacksonville, FL
03.2025 - Current
- Investigated customer needs to provide tailored banking solutions.
- Assisted customers with account inquiries and banking services.
- Processed transactions accurately and efficiently at the teller line.
- Educated clients on tailored product offerings and financial services to enhance understanding and usage.
- Resolved customer issues to improve satisfaction and support retention efforts.
- Completed documentation for new accounts in alignment with bank policies and procedures.
- Maintained compliance with banking regulations and internal policies.
- Prepared detailed audit reports for management to facilitate informed decision-making.
Teller
TD Bank
Live Oak, FL
04.2022 - 02.2025
- Processed customer transactions accurately and efficiently.
- Resolved customer account inquiries and provided tailored banking services.
- Ensured accurate cash drawer balances throughout the shift, minimizing discrepancies.
- Adhered to compliance regulations and banking policies strictly.
- Educated customers on bank products and services available.
- Cultivated strong client relationships through personalized, attentive interactions.
- Trained new tellers on operational procedures and systems.
- Managed and reviewed audit reports to verify branch compliance with standards.
Education
Associate of Arts -
North Florida College
Madison, FL 11.2020 - 01.2026
Branford High School
Branford, FLSkills
- Customer service
- Problem resolution
- Account management
- Financial literacy
- Team collaboration
- Cash handling
- Fraud prevention
- Detail orientation
- Investigate discrepancies
Certification
- Notary Public
- NMLS Certified
Accomplishments
- Proud 2024 Q2 and Q3 WOW! Star
- Proud FY 2024 CEO of WOW!
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Retail Banker
TD Bank
03.2025 - Current
Teller
TD Bank
04.2022 - 02.2025
Associate of Arts -
North Florida College
11.2020 - 01.2026
Branford High School