Alexis Smith
Seabrook
Summary
To obtain a position in a reputable organization that will open new opportunities and expand my learning. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with customers and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Pipeline Grill
Baytown
01.2025 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered phones promptly to record and confirm reservations.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed patrons of specialties and features.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Monitored dining area to assess server capacity and estimate wait times.
- Accepted payments from guests for dine-in and take-out foods.
Waitstaff
Paradise Cafe
Mont Belvieu
01.2021 - 07.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked that all orders were accurate before delivering to customers.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
Food Pantry Volunteer
Houston Food Bank
Houston
11.2019 - 12.2021
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Inventoried donated food items to ensure accuracy of records.
- Monitored expiration dates on food items and removed out-of-date goods.
Car Hopper
Sonic Drive-in/Carhop
Mont Belvieu
01.2020 - 01.2021
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Performed frequent washing and sanitizing of hands and work area
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Assisted in training new hires on proper car hopper procedures.
Education
High School -
BARBERSHILL HIGH SCHOOL
MONT BELVIEU, TEXAS06-2024
Some College (No Degree) - Dental Hygiene
Lee College
Baytown, TXSkills
- Basic computer skills
- Digital Communication Skills
- Media literacy
- Research skills
- Microsoft Office
- Friendly, positive attitude
- Good listener
- Courteous
- Helpful
- Guest services
- Problem solving
- Good Telephone Etiquette
- Dependable and responsible
- Customer service
- Team player
- Creative
- Ability to follow directions
Accomplishments
Was recognized as 'First Chair' in band for 3 years straight.
References
Available Upon Request
Volunteer Experience
- Houston Food Bank, 2021
- Volunteers of America Texas, 2022 - Present
Activities
- Volunteer
- Reading
Certification
- Food handlers certification
- TABC certification
Affiliations
Was recognized as “First Chair” in band for 3 years straight.
Timeline
Restaurant Hostess
Pipeline Grill
01.2025 - Current
Waitstaff
Paradise Cafe
01.2021 - 07.2024
Car Hopper
Sonic Drive-in/Carhop
01.2020 - 01.2021
Food Pantry Volunteer
Houston Food Bank
11.2019 - 12.2021
High School -
BARBERSHILL HIGH SCHOOL
Some College (No Degree) - Dental Hygiene
Lee College
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