Kiana Rodriguez
Norwalk
Summary
Cheerful, knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
9
9
years of professional experience
Work History
Restaurant Hostess
Mykonos Kouzina
Norwalk
03.2025 - Current
- Assisted with setting up tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Bartender too.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Private Nanny
RC quality care specialist LLC
10.2024 - Current
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Prepared meals according to dietary needs of the family's children.
Substitute Teacher
ESS (Every day Counts)
Norwalk
12.2023 - 01.2025
- Substitute teacher working in the Norwalk Public School District.
- Ponus STEAM Middle School
- West Rock Middle School
- - Rowton Middle School
- Wolfit Elementary School
- Norwalk High School
- Brien McMahon High School
- - Created an environment conducive to learning while managing challenging behaviors.
- -Encouraged positive behavior among students through effective communication techniques.
Senior Sales Advisor
Orangetheory
Norwalk
03.2023 - 10.2023
- Greeting everyone who enters the studio with enthusiasm, energy and knowledge.
- Presenting the OTF concept to any interested consumers, also known as 'intros.'
- Working at our front desk which includes answering phones and talking to members among other tasks.
- Giving studio tours.
- Working hand-in-hand with trainers to guide intros through their first Orangetheory workout.
- Selling memberships to help the studio thrive.
- Following up on prospective clients.
- Handling members' concerns in a professional and objective manner with the goal of resolution.
- Participating in marketing and outreach events.
- Ensuring all areas of the studio are kept clean and organized.
Floor and Cashier
Bob's Store
Norwalk
04.2017 - 03.2020
- Company Overview: A sales associate with extensive customer service and sales experience.
- Trained and developed new sales team associates in products, selling techniques, and company products.
- A sales associate with extensive customer service and sales experience.
Secretary
Human Service Council
07.2016 - 08.2016
- Company Overview: The Human Services Council creates and fosters programs that educate, safeguard, and empower the people of our communities.
- Receptionist
- Bookkeeping
- Customer Service
- Supervisor Assistance
- The Human Services Council creates and fosters programs that educate, safeguard, and empower the people of our communities.
Education
Bachelor of Science - Health Science
University of Bridgeport
Bridgport, Ct05-2026
Certified - Phlebotomy Technician
Northeast Medical Institution
Stamford, Ct, 0690104.2024
Associate in Liberal Arts of Science - healthcare pathways
Gateway Community College
New Haven, Ct12.2022
High School diploma -
Norwalk High School
Norwalk, Ct06.2020
Skills
- Bilingual
- Customer service
- Good worker
- Computer Skills
- CPR
- Bartend
- Nannying
- Patient care
- Basic first aid
- Health education
- Team collaboration
- High volume dining
Languages
- English
- Spanish
Timeline
Restaurant Hostess
Mykonos Kouzina
03.2025 - Current
Private Nanny
RC quality care specialist LLC
10.2024 - Current
Substitute Teacher
ESS (Every day Counts)
12.2023 - 01.2025
Senior Sales Advisor
Orangetheory
03.2023 - 10.2023
Floor and Cashier
Bob's Store
04.2017 - 03.2020
Secretary
Human Service Council
07.2016 - 08.2016
Bachelor of Science - Health Science
University of Bridgeport
Certified - Phlebotomy Technician
Northeast Medical Institution
Associate in Liberal Arts of Science - healthcare pathways
Gateway Community College
High School diploma -
Norwalk High School