Proficient in managing guest experiences and safety protocols. Strong multitasking abilities and active learning mindset contribute to maintaining high standards in guest relations and emergency response.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
The Abbey Resort
Fontana, WI
03.2026 - Current
Greet and seat guests, ensuring a welcoming experience.
Monitored wait times and communicated effectively with guests regarding seating availability.
Managed reservations using OpenTable software for efficient guest flow.
Coordinated with kitchen staff to communicate special requests and dietary restrictions.
Assisted in maintaining cleanliness and organization of dining area and host stand.
Lifeguard
Timber Ridge Lodge & Waterpark
Lake Geneva, WI
04.2024 - 11.2025
Monitored pool areas for safety compliance, ensuring guest well-being and adherence to regulations.
Responded promptly to emergencies, applying first aid and CPR techniques when necessary.
Conducted regular safety drills, enhancing team preparedness for emergency situations.
Educated guests on waterpark rules and safety procedures, fostering a secure environment.