Alexis Smith
Columbus,OH
Summary
Effective Student committed to learning and developing skills in mental wellness and social work. Self-directed and enthusiastic with superior performance in autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clerical Secretary
Ohio Dominican Wellness Center
09.2023 - Current
- Streamlined communication channels by managing incoming calls in timely manner.
- Participated in special projects as assigned, demonstrating versatility and adaptability within diverse work environments.
- Ensured smooth daily operations by maintaining office supplies inventory and ordering necessary items when needed.
- Maintained strict confidentiality with sensitive information, ensuring data privacy for all parties involved.
- Enhanced team collaboration, coordinating office events and meetings for staff members.
School Based Representative
Hopewell Health Centers
01.2023 - 05.2023
- Internship
- Job shadowing, interviewing, school-based representative
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Advocated for the integration of social-emotional learning curriculum within the school community, resulting in increased awareness among staff members.
- Contributed to the improvement of school policies related to mental health support by sharing expertise during committee meetings or consultations with administrators.
Server
Pizza Hut
10.2022 - 12.2022
- Server and customer service representative
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Crew Member
Subway
10.2021 - 11.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Education
Bachelor of Arts - Social Work
Ohio Dominican University
Columbus, OH05.2027
Diploma -
Gallia Academy High School
Gallipolis, OH05.2023
Skills
- Confidentiality handling
- Customer Service
- Expense Tracking
- Report Writing
- HIPAA guideline compliance
- Organization
- Cash Handling
- Conflict Resolution
- Mental health awareness
- Empathy Development
- Learning Disabilities Knowledge
- MHFA Certified
Affiliations
- NASW
Certification
- Certified Mental Health First Aider, Mental Health First Aid Ohio - February 2024
Timeline
Clerical Secretary
Ohio Dominican Wellness Center
09.2023 - Current
School Based Representative
Hopewell Health Centers
01.2023 - 05.2023
Server
Pizza Hut
10.2022 - 12.2022
Crew Member
Subway
10.2021 - 11.2021
Bachelor of Arts - Social Work
Ohio Dominican University
Diploma -
Gallia Academy High School
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