Alexis Smith
Wilmington ,DE
Summary
Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.
Overview
11
11
years of professional experience
Work History
Budtender
Apothecarium
Thorndale, PA
05.2022 - Current
- Educated customers on product selection and usage based on individual needs.
- Managed inventory levels to ensure optimal product availability and freshness.
- Sold flower, concentrates and edibles in fast-paced environment.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Managed efficient cash register operations.
Customer Service Supervisor
Wawa
Exton, PA
05.2015 - 09.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Cash management daily
- Inventory control
- Daily counts
- Organized back stock daily
- Temps for HACCP
- Picking orders for customers
- Put orders away
- Manage coworkers making sure they complete their task
Skills
- Shrinkage Prevention
- Account Management
- Customer Relationship Management
- Maximizing Coverage
- Customer Service
- Team Productivity
- Inventory Merchandising
- Turnover Minimization
- Daily Timekeeping
- Quality Assurance
- Customer Relationship's
Timeline
Budtender
Apothecarium
05.2022 - Current
Customer Service Supervisor
Wawa
05.2015 - 09.2022