Dedicated professional with a strong background in customer service and hospitality. Proven ability to enhance client satisfaction through personalized services and attention to detail.
Overview
8
8
years of professional experience
Work History
Head Spas and Waxing
Mane Attraction
Madison, MS
03.2026 - Current
Performed head spas and waxing servic
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Wax Specialist
European Wax
Flowood, MS
05.2024 - 04.2026
Performed full body waxing services using European Wax's proprietary techniques and products.
Maintained cleanliness and organization of workstations to adhere to health and safety standards.
Educated clients on post-wax care and recommended suitable products for skin maintenance.
Collaborated with team members to enhance service quality and improve client satisfaction scores.
Conducted thorough consultations to understand client needs and tailor services accordingly.
Adapted quickly to new procedures and protocols, enhancing overall efficiency in service delivery.
Licensed Cosmetologist
The Hair Station
Pearl, MS
06.2023 - 05.2024
Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and specialty treatments.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Demonstrated high level of customer service to increase retention and satisfaction.
Bartender / Server
Spire Hotels
Ridgeland, MS
08.2018 - 01.2023
Served a diverse menu of cocktails, enhancing guest satisfaction through personalized service.
Served food and beverages promptly with focused attention to customer needs.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.