- Spending time with my family
- Embracing outdoor adventures such as sightseeing on hikes or trails
- Enjoy experimenting with different ingredients and flavors in the kitchen
Alexis Sturgis
Indianapolis
Summary
Driven Team Leader at Wendy's with a proven track record in performance improvement and team motivation. Successfully enhanced customer satisfaction ratings by implementing effective goal-setting strategies and fostering a collaborative environment. Skilled in staff training and conflict resolution, empowering team members to excel in their roles while maintaining a diverse and inclusive culture.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
7
7
years of professional experience
Work History
Team Leader
Wendy's
08.2018 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
No Degree - Medical Assistant
MedCerts
08-2025
Beech Grove High School
Beech Grove05-2022
No Degree - Medical Assistant
Central Nine Career Center
Greenwood05-2022
Skills
- Teamwork
- Team supervision
- Staff training
- Work Planning and Prioritization
- Performance improvement
- Work planning
- Goal setting
- Problem-solving
- Attention to detail
- Team motivation
Interests
Timeline
Team Leader
Wendy's
08.2018 - Current
No Degree - Medical Assistant
MedCerts
Beech Grove High School
No Degree - Medical Assistant
Central Nine Career Center
Awards/Accomplishments
- Venipuncture Recognition
While attending C9, I received this award to be recognized for extraordinary venipuncture performed.
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