Summary
Overview
Work History
Education
Skills
Languages
Languages
Affiliations
Timeline
Generic

Alexis Suarez Vargas

Austin

Summary

Dynamic professional with a strong work ethic and proven multitasking abilities, honed at the IRS. Skilled in clerical support and training, I excel in fostering collaboration and enhancing customer service excellence. Recognized for optimizing processes and safeguarding sensitive information, I am committed to achieving organizational goals through effective teamwork.

Overview

11
11
years of professional experience

Work History

Receipt and Control

IRS
Austin
04.2023 - Current
  • Supervised and guided other clerks and provided support and training, while managing multiple task and prioritizing incoming workload.
  • Extracted domestic and international mail while safeguarding sensitive personal information to maintain taxpayer trust.
  • Organized miscellaneous requests, tax forms, and foreign forms for efficient processing.
  • Processed undeliverable mail by taking appropriate actions and routing critical notices to taxpayers.
  • Executed various duties within Receipt and Control, emphasizing protection of taxpayer information.

Lab Assistant

Texas State University
San Marcos
02.2025 - 04.2025
  • Participated in weekly team meetings to discuss progress on projects or upcoming tasks.
  • Troubleshot technical issues related to laboratory equipment or processes.
  • Reviewed literature related to research projects conducted in the lab.
  • Handled administrative tasks for laboratory staff and overall operations.

Inbound

Target
Austin
08.2020 - 05.2023
  • Ensured neat and appealing sales environment through effective visual display setup.
  • Displayed exceptional customer service skills, prioritizing customer satisfaction.
  • Maintained comprehensive knowledge of current retail promotions to inform customers.

Guidance Counselor

Breakthrough
Austin
06.2019 - 08.2019
  • Collaborated with teachers to design cross-curricular experiences that enhanced student engagement.
  • Communicated with guidance counselors and administration to implement positive reinforcement strategies.
  • Planned group activities to foster team-building skills among students.
  • Taught diverse learners, facilitating achievement of individual potential.

Intern

Vinson & Elkins
Austin
08.2014 - 05.2018
  • Demonstrated punctuality, reliability, and flexibility in a fast-paced environment.
  • Collaborated effectively with team members while also excelling in independent tasks.
  • Contributed to a supportive atmosphere as an intern through proactive engagement.

Sales Associate

JCPenney
Austin
08.2015 - 01.2017
  • Recognized and optimized sales opportunities, enhancing customer retention rates.

Education

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
05-2025

High School Diploma -

San Juan Diego Catholic High School
Austin
05.2018

Skills

  • Strong work ethic
  • Multitasking
  • Collaboration and teamwork
  • Clerical support
  • Training and development
  • Customer service excellence

Languages

  • Spanish
  • English

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

Lab Assistant, Texas State University (02/2025-04/2025)

  • Assisted a graduate student with their research study by performing lab duties and guiding participants through the experiment.

Timeline

Lab Assistant

Texas State University
02.2025 - 04.2025

Receipt and Control

IRS
04.2023 - Current

Inbound

Target
08.2020 - 05.2023

Guidance Counselor

Breakthrough
06.2019 - 08.2019

Sales Associate

JCPenney
08.2015 - 01.2017

Intern

Vinson & Elkins
08.2014 - 05.2018

Bachelor of Arts - Psychology

Texas State University

High School Diploma -

San Juan Diego Catholic High School
Alexis Suarez Vargas