Alexis Suerdieck
El Cajon,CA
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Adventure Awaits RV Rental. Proven ability to enhance team collaboration and manage scheduling efficiently. Skilled in data entry and active listening, consistently delivering high-quality results while maintaining a reliable and organized work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
House Cleaner
Self-employed
San Diego, California
05.2025 - Current
- Performed thorough cleaning of residential spaces following specific and detailed protocols and requests.
- Implemented effective cleaning techniques to maintain high standards of hygiene.
- Cleaned residential spaces, ensuring thorough dusting and sanitization.
- Assessed client cleaning needs and preferences to deliver tailored service.
- Coordinated cleaning schedules with clients to optimize service timing and efficiency.
- Managed scheduling to optimize time and resource allocation for each job.
- Organized cleaning supplies to enhance workflow and ensure quick access.
Office Administrative Assistant
Adventure Awaits RV Rental
San Diego, California
01.2024 - Current
- Coordinated executive and team scheduling, ensuring timely appointments and effective use of resources.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Communicated with clients and vendors to facilitate smooth interactions.
- Maintained filing systems for efficient information retrieval.
- Utilized office software to create spreadsheets, letters, and memos efficiently.
- Managed office operations by ordering materials, organizing workspaces, and facilitating communications to support daily functions.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Generated expense reports, tracked invoices, and processed payments to maintain financial accuracy.
- Assisted with payroll preparation and entered data into cumulative payroll documents.
- Organized company events and meetings to foster team collaboration.
- Collected data from various sources to create accurate financial statements on a monthly basis.
Sales Associate
Target
11.2024 - 05.2025
- Cultivated customer relationships to increase repeat business and foster loyalty.
- Engaged customers in conversations to identify and address individual needs, enhancing overall shopping experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted customers in locating products and verifying stock availability across other locations, improving service efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise, driving customer engagement.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Office Assistant
Vals Construction
11.2023 - 11.2024
- Reviewed invoices for payment and logged essential information
- Created billing paperwork to facilitate timely payment processing
- Entered billing receipts into the accounting system into computer
- Recorded important information into the computer
- Generated office copies and streamlined paperwork processing for field employees
- Assisted customers and routed phone calls to appropriate office personnel
- Maintained a clean work space for office staff, field workers and vendors
Sales Associate
Boot Barn
08.2023 - 11.2023
- Anticipated customer needs and delivered high-quality service, enhancing customer satisfaction and loyalty to brand
- Guided customers to ideal styles and sizes, contributing to enjoyable shopping experiences and increased sales
- Monitored sales offerings and loyalty programs regularly to stay updated.
- Organized inventory and arranged seasonal clothing displays to create an inviting shopping environment.
Floor Associate
Sprouts
02.2013 - 10.2013
- Resolved customer concerns with knowledgeable, friendly service, enhancing satisfaction and loyalty
- Interacted with customers sincerely and warmly, building rapport and trust
- Stocked and organized products efficiently, improving accessibility and shopping experience
- Ensured cleanliness and organization of store environment to enhance customer experience
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
Sales Associate
Old Navy
09.2010 - 11.2011
- Anticipated customer needs and delivered high-quality service, boosting customer satisfaction and loyalty to brand standards
- Guided customers in finding ideal styles and sizes, creating personalized shopping experiences
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Kept informed about latest sales offerings and loyalty programs to effectively support customer inquiries
Data Entry
Home Library
01.2006 - 12.2007
- Entered and maintained accurate data in company database to ensure information integrity
- Designed and printed labels for retail items to improve inventory management process
- Organized workspace during downtime to support workflow efficiency
- Developed user-friendly website for customers to easily locate specific books
Education
CPT 1 - Phlebotomy
PhlebotomyU
San Diego, CA01-2025
High School Diploma -
Arbor View High School
Las Vegas, NV06.2012
Skills
- Cleaning methods
- Deep cleaning
- Operational procedures
- Data entry
- Office administration
- Scheduling coordination
- Client management
- Time management
- Multitasking
- Organizational multitasking
- Computer knowledge - Excel
- Computer knowledge - Word
- Computer knowledge - Spreadsheets
- Customer service
- Effective communication
- Active listening
- Interpersonal skills
- Attention to detail
- Reliability and punctuality
- Problem solving
- Goal orientation
- Team collaboration
Languages
English
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
References
References available upon request.
Timeline
House Cleaner
Self-employed
05.2025 - Current
Sales Associate
Target
11.2024 - 05.2025
Office Administrative Assistant
Adventure Awaits RV Rental
01.2024 - Current
Office Assistant
Vals Construction
11.2023 - 11.2024
Sales Associate
Boot Barn
08.2023 - 11.2023
Floor Associate
Sprouts
02.2013 - 10.2013
Sales Associate
Old Navy
09.2010 - 11.2011
Data Entry
Home Library
01.2006 - 12.2007
CPT 1 - Phlebotomy
PhlebotomyU
High School Diploma -
Arbor View High School