Alexis Terry
Hamilton,OH
Summary
Highly motivated and versatile professional with experience in customer service, leadership, healthcare support, and fast-paced food service environments. Background includes serving and hosting in high-volume restaurants, providing compassionate care as a nursing aide, and leading daily operations as a Lead/Manager in a retail fulfillment setting. Recognized for exceptional customer service, strong communication skills, and the ability to multitask efficiently under pressure. Demonstrates a strong work ethic, reliability, and adaptability, with a proven ability to work independently or as part of a team while maintaining professionalism and attention to detail.
Overview
3
3
years of professional experience
Work History
Server
LaRosa's Pizzeria
10.2024 - Current
- Provided exceptional customer service to enhance dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Lead Kroger Clicklist
Kroger
11.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
Nursing Aide
Woodlands Of Hamilton
06.2023 - 11.2023
- Delivered high-quality personal care services such as bathing, grooming, toileting assistance, helping maintain patient dignity while promoting independence whenever possible.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Conducted regular safety checks on medical equipment, ensuring optimal functionality and minimizing risks to patients.
- Streamlined workflow processes by effectively managing supplies inventory levels within the unit, ensuring availability when needed most urgently.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Restaurant Hostess
Texas Roadhouse
10.2022 - 05.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in coordinating large party arrangements, enhancing guest experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma -
Hamilton High
Hamilton, OHSkills
- Reliable work ethic
- Outstanding customer support
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- High volume dining
- Sales techniques
- Team collaboration
- Performance improvement
Accomplishments
- Supervised team of 22 staff members.
- Promotion for best store and sale numbers and fast picking times through Kroger pickup
- Promoted to lead for outstanding work ethic
Timeline
Server
LaRosa's Pizzeria
10.2024 - Current
Lead Kroger Clicklist
Kroger
11.2023 - 06.2024
Nursing Aide
Woodlands Of Hamilton
06.2023 - 11.2023
Restaurant Hostess
Texas Roadhouse
10.2022 - 05.2023
High School Diploma -
Hamilton High