Alexis Towne

• Flexed between different 4 school areas based on current needs.
• Enforced school district guidelines with students across classes and levels.
• Logged monitoring activities and notable incidents for school administrators.
• Developed professional relationships with teachers and school administrators to integrate into team and best serve students.
• Shared bus duty responsibilities at morning drop-off and afternoon pick-up.
• Supervised cafeteria periods for different ages and maintained order.
• Supported behavior control strategies with implementation of district-approved techniques.
• Backed up classroom teachers by supervising students in classes, at recess or during special activities.
• Helped teacher prepare instructional material and displays.
• Cleaned, organized and restocked classrooms for upcoming classes.
• Took part in professional development workshops to boost skills.
• Laminated teaching materials to increase durability under repeated use.
• Graded and provided feedback on assignments.
• Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
• Enforced rules and instructions to maintain discipline.
• Stepped into non-classroom environments such as libraries to help staff manage demand.

• Trained 25 employees on overall company and department specific policies and procedures.
• Managed team of 25 employees, delegated tasks and ensured each employee was held accountable for completed tasks.
• Wrote and delivered performance reviews as well as documented disciplinary reports if needed per each associate.
• Handled cash register, returns and refunds.
• Wrote out weekly schedules to ensure proper coverage was maintained.
• Determined customer needs by asking relevant questions and listening actively to responses.
• Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
• Actively pursued personal learning and development opportunities.
• Key carrier- opening and closing procedures and responsibilities.
• Optimized supply levels to keep stock within ideal parameters for expected needs.
• Utilized proper tools and materials to adhere to safety guidelines.
• Supervised team of installers and mechanics to complete work on time and to company standards.
• Created and maintained daily and weekly reports for upper management.

• Implement effective HR policies to ensure all practices were in compliance with labor and employment regulations per New York State.
• Increased/ tracked employee retention seasonally/ annually for 250-300 employees.
• Responsible for developing associate schedules and for assisting with hourly staffing.
• Organized and hosted new hire orientations anywhere from 4-25 new hires at time.
• Tracked associate training processes and procedures.
• Coordinated service and recognition awards for all employees and management.
• Community Captain- coordinated and managed volunteer projects.
• Administrative services included printing and distributing reports
• Ensured proper functioning of computer hardware and software used within store.
• Coordinated special projects and managed schedules.
• Managed office operations while scheduling appointments for department managers.
• Maintained computer and physical filing systems.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Conducted and submitted interviews to management on store level.
• Conducted and submitted drug tests and background information.
• Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
• Updated reports, managed accounts, and generated reports for company database.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Deans list Fall 2021, Winter 2021