ALEXIS TRAZO
San Francisco,CA
Summary
Motivated Hospitality Student with extensive experience in Guest Relations. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Beauty Advisor/Tasking Associate
ULTA BEAUTY
02.2023 - Current
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions
- Developed and maintained strong relationships with clients to promote loyalty
- Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately
- Organized promotional displays and events to promote product sales.
Beauty Advisor
SEPHORA
02.2022 - 10.2022
- Provided exceptional customer service and assisted customers with product selection
- Conducted in-depth consultations with customers to assess their needs and preferences
- Consulted with customers to assist in finding best skincare and makeup products for skin type and look
- Shared expert product knowledge and demonstrated custom-fit solutions.
Store Associate
IN-N-OUT BURGER
02.2020 - 07.2021
- Greeted customers and answered questions, assisting with needs and finding items
- Provided excellent customer service, demonstrating strong interpersonal and communication skills
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail
- Operated POS system and cash register for processing customer transactions and tracking payments.
Education
Hospitality And Tourism Management -
San Francisco State University
San Francisco, CA06.2025
Skills
- Upselling strategies
- Product Merchandising
- Decision-Making
- Attention to Detail
- POS Software
- Sales expertise
Volunteer Experience
Grand Cru Bordeaux Tasting Tour | San Francisco, CA
Volunteer | January 2024
- Grew ability to work independently while completing assigned tasks without direct supervision.
- Observed rules and safety regulations of organization while carrying out assigned tasks.
- Utilized problem solving and organizational skills to manage multiple tasks simultaneously.
Timeline
Beauty Advisor/Tasking Associate
ULTA BEAUTY
02.2023 - Current
Beauty Advisor
SEPHORA
02.2022 - 10.2022
Store Associate
IN-N-OUT BURGER
02.2020 - 07.2021
Hospitality And Tourism Management -
San Francisco State University