Alexis Treat
Manteca,CA
Summary
Enthusiastic individual with excellent skills working in both team-based and independent capacities. Bringing strong work ethic and excellent communication skills to any setting. Excited to begin a new challenge with a successful team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fire Call Taker
City of Stockton
Stockton, CA
09.2023 - Current
Police Dispatcher
City of Tolleson
Tolleson, AZ
06.2023 - 08.2023
- Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
- Provided support to officers by relaying critical information during emergencies.
- Verified the status of units assigned to calls in order to ensure safety protocols were followed.
- Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.
- Documented all communications received via phone or radio transmissions accurately.
Fire Telecommunicator Call Taker
City of Stockton
Stockton, CA
09.2021 - 04.2023
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Maintained and updated crucial and confidential information, phone numbers and addresses.
- Triaged medical calls using EMD protocols.
- Certified in CPR to provide First Point of Contact emergency assistance to callers.
- Used telephone and computer system to update first responders with new information.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Operated on a Tiburon CAD system.
- Operated on a Vesta phone system.
FOH Team Member
Chick-fil-A
Manteca, CA
01.2021 - 09.2021
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Crew
Chipotle
Manteca, CA
09.2019 - 07.2020
- Followed Ecosure and ServSafe guidelines to ensure safety and product quality.
- Organized, inventoried and restocked supplies to support operations and team productivity.
- Effectively executed problem resolution to guarantee customer satisfaction.
Education
High School Diploma -
Lathrop High School
Lathrop, CA05.2019
Skills
- Superior communication skills
- Excellent multitasking skills
- MS Office
- Initiative and critical thinking
- Effective listener
- Problem resolution
Certification
- EMS Dispatcher Authorization, San Joaquin County - Exp. 10/31/23
- BLS Provider, American Heart Association - Exp. 09/2023
- IAED
- Typing
Timeline
Fire Call Taker
City of Stockton
09.2023 - Current
Police Dispatcher
City of Tolleson
06.2023 - 08.2023
Fire Telecommunicator Call Taker
City of Stockton
09.2021 - 04.2023
FOH Team Member
Chick-fil-A
01.2021 - 09.2021
Crew
Chipotle
09.2019 - 07.2020
High School Diploma -
Lathrop High School
- EMS Dispatcher Authorization, San Joaquin County - Exp. 10/31/23
- BLS Provider, American Heart Association - Exp. 09/2023
- IAED
- Typing
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