Alexis Trudell
San Clemente,CA
Summary
Focused professional skilled at relationship development and building bridges and cementing connections with clients. Service-driven team player providing excellent client experience to lead to rebooking. Esthetician dedicated to driving awareness and promoting growth. Passionate about helping clients and delivering exceptional experiences with every interaction.
Overview
7
7
years of professional experience
Work History
Customer Relations Specialist
Bravo Roofing
San Clemente, CA
03.2020 - Current
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Logged call information and solutions provided into internal database.
- Responded to customer requests for products, services and company information.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Developed and updated databases to handle customer data
Brand Ambassador
Custom Comfort Mattress
Brea, CA
06.2016 - 03.2020
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Functioned as team player by working with other members to deliver sampling goals.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Collaborated with local field sales to promote brand awareness and sales results
Education
Licensed Esthetician -
Santa Ana Beauty Academy
Santa Ana, CA11.2022
High School Diploma -
Sunny Hills High School
Fullerton, CA06.2010
Skills
- Teamwork and Collaboration
- Self-Motivated
- Excellent Communication
- Passionate Facialist/Waxer
- Attention to Detail
- Upselling Products and Services
Timeline
Customer Relations Specialist
Bravo Roofing
03.2020 - Current
Brand Ambassador
Custom Comfort Mattress
06.2016 - 03.2020
Licensed Esthetician -
Santa Ana Beauty Academy
High School Diploma -
Sunny Hills High School