Detail-oriented, time-efficient, and highly organized professional with a passion for learning and a strong ability to adapt quickly to new challenges. Known for being empathetic and compassionate in all professional interactions, with a determination to meet goals and deliver results. Committed to providing high-quality work while managing multiple tasks effectively and efficiently.
Overview
6
6
years of professional experience
Work History
Lead Optometric Technician
Visions Eye Care + Therapy Center
Sioux Falls, SD
09.2021 - Current
Manage patient flow and assist optometrists during eye exams, ensuring a smooth and efficient process.
Perform diagnostic tests and prepare patients for exams, ensuring accuracy and patient comfort.
Train and supervise new technicians, promoting team collaboration and maintaining high standards of care.
Assist with managing patient records, ensuring they are up-to-date and accurate.
Communicate with patients regarding eye care recommendations and follow-up appointments.
Coordinate with the front desk team to schedule appointments and handle patient inquiries efficiently.
Maintain and troubleshoot optometric equipment, ensuring proper functioning and minimal downtime
Front Desk Receptionist
Urology Specialists
Sioux Falls, SD
04.2021 - 09.2021
Greeted patients, managed check-ins, and coordinated appointments, ensuring a positive and efficient experience.
Managed patient data and records, updating and maintaining confidentiality in line with HIPAA guidelines.
Answered phones, addressed patient inquiries, and provided support for billing and insurance questions.
Scheduled appointments and followed up with patients regarding upcoming visits and necessary paperwork.
Assisted with general office duties such as filing, faxing, and organizing patient files.
Traveling Certified Nursing Assistant
Tri-State Nursing Enterprises
Sioux Falls, SD
07.2019 - 07.2021
Provided direct patient care in various healthcare facilities, including assisted living and long-term care settings.
Administered medications, monitored patient vitals, and assisted with daily living activities such as feeding, bathing, and mobility.
Collaborated with healthcare teams to ensure high-quality, compassionate care for patients.
Maintained accurate patient records and communicated any changes in condition to supervising nurses.
Adapted to new environments quickly, providing reliable and effective care in different settings.
Education
High School Diploma -
Bon Homme High School
Tyndall, SD
05-2018
Skills
Proficient in MicrosoftWord, Excel Spreadsheets, and Outlook
FastTyping
Strong organizational and time-management skills
Detail-oriented with the ability to handle multiple tasks efficiently
Excellent communication and customerservice abilities