Compassionate Registered Medical Assistant with a Bachelor's in Biological Sciences and a minor in Psychology. Bilingual in English and Spanish, skilled in managing patient files while ensuring compliance with GDPR and HIPAA regulations. Committed to facilitating effective communication and providing quality care to patients.
Work History
Medical Assistant
8 Months
Memorial Healthcare System Division of PM&R | 01.2026 - Current
Conducted vital sign assessments to monitor and support patient health and safety.
Managed medication preparation maintaining accurate documentation of expiration and lot numbers.
Managed medication preparation with precise documentation of expiration and lot numbers to ensure patient safety.
Performed vital sign assessments for patients.
Prepared sterile treatment rooms and maintained inventory for procedures
Patient Financial Services Representative
1 Year 10 Months
Memorial Healthcare System Division of PM&R | 02.2025 - 12.2026
Educated patients on insurance coverage and payment options to enhance understanding and facilitate informed decisions.
Managed patient accounts by updating information and maintaining accurate records to ensure compliance and streamline billing processes.
Facilitated communication between patients and healthcare providers regarding financial matters.
Facilitated communication between patients and healthcare providers regarding financial matters to resolve inquiries and support care continuity.
Handled confidential patient information in compliance with HIPAA regulations.
Patient Financial Service Representative
11 Months
Memorial Physician Group Division of Urology | 03.2024 - 02.2025
Obtained referrals and authorizations for office visits and procedures, facilitating timely patient access to care.
Obtained referrals and authorizations for office visits and various procedures.
Mentored new team members in the division.
Fulfilled front desk tasks, including confirming appointments, requesting referrals, translating, answering phone calls, and managing check-in and check-out for multiple providers.
Led team in resolving complex customer issues.
Precepted team members entering the division.
OR Shadowing
2 Months
DELRAY BEACH SURGERY CENTER | 11.2023 - 01.2024
Observed various anesthesia providers during surgical procedures to familiarize with the administration of anesthesia
Observed the necessary protocols to follow during preop and PACU
Demonstrated respect, friendliness, and willingness to help wherever needed.
Private Tutor
10 Months
Writing and Chemistry Tutoring | 01.2023 - 11.2023
Clarified key concepts in General Chemistry I to boost student comprehension.
Guided students through homework assignments and mathematical problems, facilitating their academic progress.
Assisted the student with academic challenges during lab experiments and in writing lab reports.
Provided clarification on various topics reviewed in the General Chemistry I Course
Assisted the student with understanding complex concepts in chemistry. in the execution of various lab experiments, as well as the corresponding lab reports.
Private Tutor
2 Months
Mathematics Tutoring | 07.2023 - 09.2023
Clarified topics in Mathematics for Liberal Arts course, including trigonometric functions, algebraic expressions, and statistics and probability, to foster student comprehension.
Guided student through problem-solving techniques, deepening understanding of key mathematical concepts.
Developed study tools to enhance student's studying techniques, promoting independent learning.
Project Manager
4 Months
Pharmcare Services, LLC | 02.2023 - 06.2023
Supervised project aspects for insurance companies, enhancing operational benefits and patient outcomes across plan and prescription benefit projects.
Oversaw marketing and stock management, utilizing research insights to optimize infusion center operations in Dominican Republic.
Managed web page project for Pharmcare, integrating marketing, design, stock management, and legal compliance to improve user experience.
OR SHADOWING
HILLCREST MEDICAL CENTER | 03.2023 - 03.2023
Followed CRNA during various surgical procedures to observe the dynamic between anesthesia providers, and to familiarize with the administration of anesthesia
Demonstrated respect, friendliness, and desire to help whenever needed
Claims Representative
2 Months
Pharmcare Services, LLC | 12.2022 - 02.2023
Handled medication requests for individual patients efficiently., international patients, and managed pharmacy benefits and eClaim system.
Communicated with clients to gather necessary information for claim processing.
Reviewed documentation for compliance with company policies and regulations, facilitating smooth claim approvals.
Communicated with clients to gather information for claim processing, enhancing client satisfaction and claim accuracy.
Pharmacy Technician Apprenticeship
5 Months
Medix Pharmacy | 08.2021 - 01.2022
Contributed to stocking, production, patient assistance, medication delivery, and nursing home logistics to support pharmacy operations.
Assisted pharmacists in preparing and labeling prescriptions for patient use.
Coordinated inventory management to maintain adequate supply of medications and supplies.
Supported pharmacists in preparing and labeling prescriptions, ensuring accuracy for patient use.
Medical Scribe Volunteer
7 Months
Life is Beautiful MD | 10.2019 - 05.2020
Documented patient information including demographics and post-visit surveys, enhancing accuracy of consultations.
Scheduled appointments and charted prescriptions while coordinating with pharmacies to ensure timely prescription refills.
Monitored and recorded vitals, including heartbeat, blood pressure, weight, and temperature, aiding in comprehensive patient assessments.
Private Tutor
4 Months
Calculus Tutoring | 08.2018 - 12.2018
Clarified concepts for students during tutoring sessions on topics in Calculus I and Analytical Geometry, enhancing their understanding.
Guided students through problem-solving techniques in mathematics, equipping them with strategies to tackle various mathematical challenges.
Provided students with various study tools during tutoring sessions to improve their learning techniques. to improve the student's studying technique, as well as ensuring the best academic outcome possible.
Education
Bachelors - Biological Sciences, Minor Psychology
Florida International University | Miami, FL | 04-2021
GPA: Cum Laude
Associate in arts - BIOLOGICAL STUDIES
Broward College | Dave, FL | 07-2019
GPA: Magna Cum Laude
Skills
Registered Medical Assistant
Blood pressure monitoring
Direct patient care
Clinical Coordination
Patient Triage
Vital sign measurement
Vital signs monitoring
Patient Education
EHR Management
EMR / EHR
Healthcare outreach programs
Communication effectiveness
Clinical Workflow Management
Patient Engagement
Work ethic
Patient Assessment
Patient scheduling
Analytical problem solving
Marketing
Blood pressure monitoring
Strong work ethic
Effective communication
Assisting procedures
CPR
Direct patient care
Clinical documentation
Data management
Affiliations
SCIENCE CLUB MEMBER- BROWARD COLLEGE (2018-2019)
AMSA MEDICAL STUDENT ASSOCIATION MEMBER (2019-2021)
Pure Barre member (2025- current)
Certification
Registered Medical Assistant Registry number:20221016116648
BLS CERTIFICATION
MHS YELLOW LEAN BELT
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Medical Assistant
Memorial Healthcare System Division of PM&R
01.2026 - CurrentRead More
Patient Financial Services Representative
Memorial Healthcare System Division of PM&R
02.2025 - 12.2026Read More
Patient Financial Service Representative
Memorial Physician Group Division of Urology
03.2024 - 02.2025Read More
OR Shadowing
DELRAY BEACH SURGERY CENTER
11.2023 - 01.2024Read More
Private Tutor
Mathematics Tutoring
07.2023 - 09.2023Read More
OR SHADOWING
HILLCREST MEDICAL CENTER
03.2023 - 03.2023Read More
Project Manager
Pharmcare Services, LLC
02.2023 - 06.2023Read More
Private Tutor
Writing and Chemistry Tutoring
01.2023 - 11.2023Read More
Claims Representative
Pharmcare Services, LLC
12.2022 - 02.2023Read More
Pharmacy Technician Apprenticeship
Medix Pharmacy
08.2021 - 01.2022Read More
Medical Scribe Volunteer
Life is Beautiful MD
10.2019 - 05.2020Read More
Private Tutor
Calculus Tutoring
08.2018 - 12.2018Read More
Broward College
Associate in arts from BIOLOGICAL STUDIES
Read More
Florida International University
Bachelors from Biological Sciences, Minor Psychology