Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Accomplishments
Timeline
Hi, I’m

Alexis Vasquez

Bergenfield,NJ

Overview

25
years of professional experience
1
Certification

Work History

WELLINGTON ENERGY

Meter Technician
07.2023 - 07.2024

Job overview

  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Repaired non-functioning meters and tested to verify operational status.
  • Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
  • Utilize GPS technology to locate customers accurately and avoid delays.

T-Mobile

Retail Mobile Expert
01.2016 - 06.2023

Job overview

  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.

Contract

Concierge
01.2015 - 01.2016

Job overview

  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Managed check-in and check-out procedures for guests.

Express Parking

Valet
01.2014 - 12.2015

Job overview

  • Parked high end vehicles, and dealt with customer service.

Infinity if Englewood

Lot Attendant/ Porter Sales Department
01.2009 - 12.2010

Job overview

  • Accommodate customers to their best interest of the specific vehicle they wanted to purchase.
  • Transported and picked up specific vehicles to and from dealerships in and out of state.

New Jersey National Guard

Transportation and Fuel Specialist
01.2000 - 12.2009

Job overview

  • To transport, distribute fuel, and maintain fuel distribution pumps
  • Performed daily maintenance on all vehicles and equipment to ensure they were able to remain operational in hostile environment.
  • Operation Iraqi Freedom III (combat veteran)

Englewood hospital medical center

Radiology Aid
01.2001 - 12.2004

Job overview

  • Processed and developed X-Ray films for the radiology department.
  • Monitored patients during pre-testing ingestion of Barium and contrast treatments for Gastro Bypass procedures.

Education

Fort Lee Virginia Military School
Fort Lee, VA

from School of transportation
01.2004

Skills

  • English
  • Microsoft Powerpoint
  • Spanish
  • Multilingual
  • Microsoft Word
  • Bilingual
  • Military
  • Loss prevention
  • Valet parking
  • Upselling
  • Mobile devices
  • Communication skills
  • Hospitality
  • Customer service
  • Medical terminology
  • Typing
  • Clerical experience
  • Cold calling
  • Inside sales
  • Zendesk
  • Salesforce
  • CRM software
  • Social media management
  • Dealership experience
  • Manufacturing
  • Laboratory experience
  • GPS
  • Negotiation
  • CCTV
  • Low voltage
  • Reading Schematics
  • Power Distribution
  • Customer Support
  • Energy management

Certification

  • Driver's License
  • Loss Prevention Qualified

Languages

Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Timeline

Meter Technician

WELLINGTON ENERGY
07.2023 - 07.2024

Retail Mobile Expert

T-Mobile
01.2016 - 06.2023

Concierge

Contract
01.2015 - 01.2016

Valet

Express Parking
01.2014 - 12.2015

Lot Attendant/ Porter Sales Department

Infinity if Englewood
01.2009 - 12.2010

Radiology Aid

Englewood hospital medical center
01.2001 - 12.2004

Transportation and Fuel Specialist

New Jersey National Guard
01.2000 - 12.2009

Fort Lee Virginia Military School

from School of transportation

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Alexis Vasquez