Alexis Velazquez
Miami,FL
Overview
1
1
year of professional experience
Work History
Real ID Specialist
Kentucky Transportation Cabinet
Hopkinsville, KY
08.2023 - 05.2024
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Conducted regular meetings with staff to review progress and address any concerns.
- Collaborated with marketing teams to develop promotional campaigns.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
Associate of Arts -
Miami Dade College
Miami, FLSkills
As a Real ID Specialist I managed appointments and consultations
I handled different operating systems simultaneously Handled sensitive information such as, birth certificates, social security cards and passports
Before that position I was an Air Force Wife for 12 years Moving about the country with my then husband and stayed home raising our three children Maintaining day to house operations, child safety and appointments
Languages
English
Professional
Spanish
Limited
Timeline
Real ID Specialist
Kentucky Transportation Cabinet
08.2023 - 05.2024
Associate of Arts -
Miami Dade College