Alexis Waller

Implemented aromatherapy and complementary therapies to elevate massage experiences.

Designed and implemented individualized treatment strategies to enhance client well-being.

Maintained accurate records of patient progress, changes in health, and treatment plans to enhance care quality through SOAP notes.

Guided clients in implementing supportive at-home stretches to promote mobility and recovery.

• Evaluate the client pre-session for any skin allergies, current medications, or any medical conditions that could contraindicate massage.
• Incorporate specific passive and active stretches to target hypertonic muscle groups.
• Develop individualized treatment plans based on client preferences and long-term goals.
• Evaluate clients’ gaits for any lack of mobility or abnormalities upon arrival.
• Sanitize and maintain cleanliness in rooms.

• Minimized lag time and waste by maintaining an orderly and clean work environment and equipment
• Coordinated and monitored inbound and outgoing deliveries, keeping up with possible delays and other related issues.
• Upheld GMP regulations of the department.
• Printed out daily log sheets and went over daily goals with team.
• Sorted and packaged products/shipments to prepare for delivery in order of their routes and time they export.
• Assigned tasks to employees and monitored productivity, performance and task completion.
• Enforced company policies, and answered coworkers questions
• Held appreciation parties for my team
• Trained new staff
• Setup and adjusted machines

• Verified patient insurance information.
• Organized and maintained patient records for efficient retrieval and storage.
• Communicated with Spanish-speaking patients at COVID pods.
• Conducted screenings to determine vaccine eligibility.
• Created vaccine cards for travel and public requirements.
• Educated patients on temporary common side effects of the vaccine.
• Documented along with administering nurses and physician assistance any adverse effects that occurred in the Covid pod.
• Provided ER patients with required documents, including the Patient Bill of Rights, permission-to-bill, HIPAA forms, patient portal information, and consent-to-treat.
• Educated clients on self-pay options and medical financial aid options if necessary.
• Scanned signed documents, ID and Insurance into patient charts.
• Maintained sanitary standards and proper PPE usage in accordance with facility requirements.

• Assessed donation values and mailed thank-you letters to donors.
• Identified and reported safety hazards or concerns observed from front desk to relevant staff.
• Alerted nursing staff promptly regarding any resident attempts to exit the facility.
• Medical Data entry
• Collected and organized resident charts for efficient access. Assisted in verifying accuracy of documentation.
• Facilitated guest check-in and check-out processes for visitors or residents
• Addressed phone inquiries and coordinated call transfers to nursing staff to ensure effective communication.