ALEXIS WALLER
Summary
Dedicated 10 years to customer service in various roles including cashier, service clerk, cook, delivery driver, and a receptionist . During those years I have procured amazing customer service and I consider myself reliable, equable, patient, extremely positive, and will go above and beyond to anything that is remarkable in life. I possess strong engagement skills with people and adapt fast in a new work space. I am aiming to excel more in customer service in a different work environment and to gain new knowledge working as a receptionist. Along that way, I want to make a positive and helpful impact with customers and my future job. I am ecstatic to bring my work ethic for your company.
Overview
10
10
years of professional experience
Work History
Receptionist
Church and Casualty Insurance Agency
Irvine, CA
10.2025 - Current
- Managed front desk operations, greeting visitors urgently
- Directing phone call inquiries to the appropriate departments
- Implemented efficient filing systems
- Delivered documents for staff members and clients in a timely manner
- Responded to emails by colleagues and clients urgently
- Maintained inventory for office supplies; coordinating timely reorders to ensure uninterrupted operations.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Organized significantly substantial checks and did bank runs
- Kept work space organized while handling many physical documents
Cashier/Service Clerk
Smart and Final
San Dimas
12.2018 - 03.2026
- Multitasking by helping customers on the phone while handling customers at the register at a fast and accordingly pace.
- Ensuring customer's needs are met promptly by clearly and accurately answering product or price inquires, and assisting with grabbing high leveled items or walk outs.
- Efficiently managed customer transactions, ensuring accuracy with cash handling.
- Maintained an organized neat work space during peak hours and long lines.
- Actively welcoming customers as walking in or on the floors.
Cook/Cashier
Sodexo Mt. Sac Antonio College
Walnut
08.2018 - 10.2018
- Was the only worker in my section which resulted me to be more independent and a fast worker.
- Efficiently managed high-volume orders from students and staff, ensuring timely service and customer satisfaction.
- Led morning/closing setup and cleanup operations, maintaining a high standard of hygiene and readiness for daily service.
- Actively engaged with customers, creating a welcoming environment and fostering repeat business.
Delivery/Cashier/Cook
Pizza Hut
Diamond Bar
02.2018 - 06.2018
- Delivered food promptly to various locations(residential and businesses)
- Cooked under pressure due to short staffed
- Managed walk-in orders and phone orders with good customer service during rush hours.
- Maintained cleanliness in kitchen and restrooms.
Cashier
Carl’s Jr.
City of Industry
08.2016 - 06.2018
- Lift heavy items such as ice buckets and soda boxes for the machine
- Met drive-through expectations by handling orders on a timely manner while achieving customer satisfaction.
- Maintained a clean environment by frequently cleaning the dining room, restrooms, and kitchen.
- Multitasking by cooking and taking orders ensuring uninterrupted service during peaks hours.
Education
High school diploma -
Walnut High School
WalnutSkills
- Certified CPR
- Quick learner
- Customer service/assitance
- Multitasking
- Engagement with customers
- Cash handling
- Computers/systems
- Work ethic and integrity
- Patience and empathy
Timeline
Receptionist
Church and Casualty Insurance Agency
10.2025 - Current
Cashier/Service Clerk
Smart and Final
12.2018 - 03.2026
Cook/Cashier
Sodexo Mt. Sac Antonio College
08.2018 - 10.2018
Delivery/Cashier/Cook
Pizza Hut
02.2018 - 06.2018
Cashier
Carl’s Jr.
08.2016 - 06.2018
High school diploma -
Walnut High School