Lucas Esau Rodriguez Salcido

• Managed client relationships through regular communication and updates.
• Crafted tailored solutions to address specific client needs, enhancing satisfaction and retention.
• Partnered with sales teams to uncover and pursue new business opportunities, contributing to revenue growth.
• Developed strategies to increase revenue from existing accounts.
• Renewed existing accounts by building relationships with clients.
• Managed multiple accounts simultaneously while meeting deadlines.
• Facilitated conflict resolution between clients and internal departments effectively.
• Analyzed market trends to enhance service offerings and client satisfaction.
• Trained junior staff on best practices in account management processes.
• Responded promptly to service requests from clients in diverse environments.
• Communicated effectively with clients regarding service updates and recommendations.
• Resolved customer inquiries promptly while providing excellent customer service at all times.
• Addressed customer questions and concerns regarding products and services.
• Communicated regularly with management regarding progress made on assigned projects or tasks.
• Attended trade shows and conferences as a representative of the company.
• Utilized handheld device to update work order status.
• Provided technical support to customers as required.
• Drove company vehicles to and from customer locations to perform field maintenance.
• Installed and maintained equipment in various field locations.
• Conducted routine inspections to ensure operational efficiency and safety compliance.
• Collaborated with teams to troubleshoot technical issues on-site.
• Documented service reports and maintenance logs for equipment management.
• Trained new technicians on equipment usage and safety protocols.
• Utilized diagnostic tools to identify faults in machinery and systems.
• Performed preventative maintenance on equipment and systems to ensure optimal performance.
• Serviced and repaired designated equipment to meet company standards and specifications.
• Met and exceeded customer demands through responsive and accurate on-site maintenance.
• Coordinated product deliveries to ensure timely fulfillment of customer orders.
• Responded quickly to emergency situations requiring immediate attention.
• Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
• Utilized handheld device to update work order status.
• Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
• Met and exceeded customer demands through responsive and accurate on-site maintenance.

I haul  drill cuttings  via  18 wheeler  from multiple  oil rig locations to our  dumping site. 

• Loaded, balanced and secured product to safely transport across Texas and New Mexico state lines.
• Loaded, balanced and secured product to safely transport across  Texas and New Mexico  state lines.
• Observed all driving regulations and safety procedures, maintaining 100% safe driving record over 6 years
• Observed all driving regulations and safety procedures, maintaining 100% safe driving record over  6 years
• Maintained timely and accurate logs to meet internal requirements and comply with DOT record-keeping standards.
• Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
• Communicated effectively with dispatchers  to provide updated information on road conditions and potential hazards.

• Completed jobs operating tractor, excavator, hydro vac, dump truck, and backhoe on a regular basis with advanced skill.
• Inspected, repaired and maintained equipment for durability and optimal performance.
• Followed the company's strict safety protocols for machinery operation and encouraged other employees to do the same.
• Employed best heavy equipment operation safety practices with minimal complaints or incidents.
• Drove tractor-trailer trucks to move equipment efficiently between job sites.
• Identified and avoided potential hazards like utility lines to protect equipment and personnel.
• Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
• Completed jobs operating tractor,  excavator , hydro vac, dump truck, and backhoe on a regular basis with advanced skill.
• Excavated holes and trenches to prepare sites for construction.
• Performed grading and shaping land for building and finishing purposes.
• Located and marked underground services such as pipes and wires to determine accurate digging locations.

• Drove with safety focus to protect property and ensure public safety on roadways.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Inspected trucks and trailers pre- and post-trip, performing basic maintenance to ensure optimal vehicle performance.
• Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
• Updated logs with timely and accurate information to meet internal requirements and DOT record keeping demands.
• Maintained neat and professional appearance during every shift to promote positive company presence.
• Collaborated with supervisors and Operations Center personnel to evaluate situations and implement effective solutions.

• Cared for  sick and injured horses and planned, scheduled and attended veterinary visits.
• Provided water, food, and vaccinations  for livestock.
• Cared for sick and injured horses and planned, scheduled and attended veterinary visits.
• Maintained hoofs and general health of horses .
• Groomed and equipped horses with necessary travel gear for safe transportation.
• Trained new workers on safety and ranch procedures.
• Maintained hoofs and general health of  horses .
• Maintained equipment with preventive maintenance and repairs.
• Managed ranch schedules for livestock, special events, and crops, optimizing resource allocation and workflow.
• Supervised day-to-day activities of  ranch.
• Worked with the owner to determine ranch needs.

• Assisted skilled tradespeople in plumbing, carpentry, painting, plastering, and machine servicing, gaining hands-on experience to support project completion.
• Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
• Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
• Measured, cut and laid out materials based on individual job requirements.
• Communicated with team members to coordinate efficient, safe work and meet job schedules.
• Ensured safety of crew and public by actively directing traffic away from hazardous work zones.
• Monitored and supported site safety initiatives to protect team members and prevent accidents.
• Prepared over  concrete and plaster mixtures per  to cover surfaces.
• Prepared over concrete and plaster mixtures per to cover surfaces.