Alexis Weatherspoon
West Point,MS
Summary
Dynamic professional with experience at Walmart, excelling in inventory management and customer communication. Proven ability to enhance customer satisfaction and support student success as a Teacher's Assistant. Skilled in Microsoft Office Suite and conflict resolution, consistently delivering results in fast-paced environments while fostering teamwork and organization.
Overview
3
3
years of professional experience
Work History
CAP 1 Associate
Walmart
West Point, Mississippi
01.2024 - Current
- Operate VizPick system to locate and manage inventory efficiently
- Maintain top stock organization an replenish merchandise as needed
- assist customers in locating products and provide excellent in- store support
- Maintained cleanliness and orderliness in store aisles and backroom areas.
- Monitored product expiration dates and removed outdated items from shelves regularly.
Teacher's Assistant
West Point Consolidated School District
West Point, Mississippi
07.2025 - 08.2025
- Monitored student behavior and reinforced classroom rules consistently.
- Communicated effectively with parents regarding student progress and needs.
- Administered assessments and recorded student performance for teacher review.
- Supervised children and participated with children in activities.
- Organized classroom resources and maintained a clean learning environment.
- Assisted teachers in preparing lesson materials and classroom activities.
- Supported students with individualized learning plans and academic challenges.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Customer Service Representative
Teleperformance USA
work from home
12.2022 - 06.2023
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Maintained accurate records of customer interactions and transactions in the system.
- Adhered to company policies and procedures while handling customer requests.
- Educated customers about product features and services to improve understanding.
- Escalated complex issues to appropriate departments for further resolution.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Associate of Arts -
American InterContinental University
Chandler, AZ10-2024
High School Diploma -
West Point High School
West Point, MS05-2016
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Customer communication
- Classroom management
- Inventory management
- Effective tutoring
- Conflict resolution
- Time management and organization
- Remote work and digital communication
- Team collaboration
Timeline
Teacher's Assistant
West Point Consolidated School District
07.2025 - 08.2025
CAP 1 Associate
Walmart
01.2024 - Current
Customer Service Representative
Teleperformance USA
12.2022 - 06.2023
Associate of Arts -
American InterContinental University
High School Diploma -
West Point High School