Alexis Weaver
Richmond ,KY
Summary
At Walmart, I excelled as a Cashier Specialist, enhancing customer satisfaction through accurate transactions and exceptional service, fostering loyalty and trust. Skilled in cash handling and demonstrating patience, I streamlined checkout processes and trained new staff, significantly improving team productivity. My dedication to cleanliness and efficiency contributed to a positive shopping environment, driving repeat business.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Cashier Specialist
Walmart
09.2023 - 09.2024
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer inquiries and concerns with professionalism, empathy, and effective communication skills.
- Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.
- Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products.
- Streamlined the checkout process for improved customer experience and faster service.
- Collaborated with team members to maintain a consistently positive and welcoming store atmosphere.
- Trained new Cashier Specialists on best practices for efficient operations, resulting in improved productivity across the team.
- Exceeded performance expectations through consistent punctuality, attention to detail, and dedication to exceptional customer service.
- Improved overall store cleanliness by regularly wiping down surfaces, sanitizing equipment, and keeping floors clear of debris during shifts.
- Assisted in reducing wait times by consistently maintaining a clean and organized work area.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Associate Of Arts - Associate in General Studies
Eastern Kentucky University
Richmond, KYHigh School Diploma - General Studies
Rockcastle County High School
Mount Vernon, KY 08.2019 - 05.2023
Skills
- Patience and Tolerance
- Cleanliness and hygiene
- Bagging techniques
- Cash handling expertise
Timeline
Cashier Specialist
Walmart
09.2023 - 09.2024
High School Diploma - General Studies
Rockcastle County High School
08.2019 - 05.2023
Associate Of Arts - Associate in General Studies
Eastern Kentucky University