Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Webb

New Market,AL

Summary

Dedicated teller with a proven track record in customer service excellence and staff training. Skilled in processing transactions accurately and promoting financial products. Focused on fostering a supportive workplace culture while optimizing branch operations. Experience providing quality work that meets organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with teamwork, field knowledge, and dedication to going above and beyond to properly complete tasks. Dedicated to project completion that provides full customer satisfaction. Proven strengths in customer service. Reliable individual with a pleasant demeanor, and a terrific work ethic. Flexible, ready to learn, and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference.

Overview

4
4
years of professional experience

Work History

Teller

Redstone Federal Credit Union
Huntsville, Alabama
07.2024 - Current
  • Processed members' transactions efficiently and accurately at RedStone Credit Union.
  • Assisted members with account inquiries and resolved issues promptly.
  • Promoted financial products to enhance member services and satisfaction.
  • Maintained cash drawer balance and performed regular cash audits.
  • Collaborated with team members to ensure smooth branch operations daily.
  • Trained new tellers on procedures, systems, and customer service best practices.
  • Created a positive atmosphere in the workplace by recognizing employees' efforts.
  • Built and maintained working relationships with peers and upper management.
  • Built and maintained client relationships through quality, personalized interactions.
  • Trained employees on cash drawer operation.
  • Cross-sold additional credit union products when applicable to meet memebers' needs.

Certified Crew Trainer

Raising Canes
Norfolk, VA
01.2022 - 12.2023
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Enhanced operations and boosted productivity through employee training, coaching, and assignments.
  • Taught staff upselling techniques to meet revenue targets.
  • Reinforced rules to promote superior employee performance.
  • Promoted products, increasing the customer base, and market shares.
  • Assessed reports and adjusted workflows to realign with targets.
  • Directed employees through daily routines.
  • Managed cash positions and made bank deposits.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Instructed new team members on correct procedures for operations.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency and boosted profitability.

Education

Some College (No Degree) - Billing And Coding

DeVry University
Villa Park, IL

Some College (No Degree) - Dentist Assistant

Mott Community College
Flint, MI

High School Diploma -

Greenway High School
Coleraine , MN
06.2013

Skills

  • Safety
  • Workplace efficiency
  • Team contributions
  • Experience in leadership
  • Multitasking
  • Flexible
  • Teambuilding
  • Leadership
  • Active listening
  • Listening skills
  • Hospitality services
  • Cash management

Timeline

Teller

Redstone Federal Credit Union
07.2024 - Current

Certified Crew Trainer

Raising Canes
01.2022 - 12.2023

Some College (No Degree) - Billing And Coding

DeVry University

Some College (No Degree) - Dentist Assistant

Mott Community College

High School Diploma -

Greenway High School

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