Alexis Weidow
DHL Supply Chain
Lake Ariel,PA
1
Certification
7
years of professional experience
Dynamic operations professional with a strong work ethic and proven customer service skills, honed at Sanofi US. Successfully streamlined logistics processes, enhancing efficiency and achieving high client satisfaction. Adept at problem-solving and time management, consistently delivering quality results while fostering long-term client relationships.
Work History
Tasker
1 Year 2 Months- Coordinated daily tasks among team members to maintain workflow and meet operational targets.
- Collaborated with cross-functional teams to streamline logistics processes, reducing delays in shipment deliveries.
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Developed strong relationships with clients to ensure repeat business and long-term partnerships.
- Enhanced client satisfaction through consistent communication and timely updates on project progress.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
Operations Coordinator
1 Year 8 Months- Coordinated cross-functional teams to streamline operational workflows and enhance project efficiency.
- Managed scheduling and logistics for product shipments, ensuring timely delivery and compliance with regulations.
- Developed and maintained standard operating procedures, leading to improved consistency in operations.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Worked with vendors to make purchases and reconcile invoices.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
Generalist
4 Years 1 Month- Supported daily operational tasks in compliance with industry regulations.
- Collaborated with cross-functional teams to streamline processes and improve workflow efficiency.
- Participated in training sessions to enhance knowledge of safety protocols and best practices.
- Ensured quality control standards were met during production processes.
- Kept work areas clean and neat to promote efficient operations.
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Established key performance indicators for the department, monitoring progress towards targets regularly.
- Trained new team members effectively, increasing overall team efficiency.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma
Skills
Strong work ethic
Customer service
Time management
Attention to detail
Strong problem solver
Certification
Forklift
Timeline
Tasker
DHL Supply Chain
06.2025 - 08.2026Read More
Operations Coordinator
Sanofi US
10.2023 - 06.2025Read More
Generalist
Sanofi US
09.2019 - 10.2023Read More
West Scranton High School
High School Diploma
Read More