Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Hill

Spring,TX

Summary

Dedicated and motivated professional with experience in customer-facing roles, inventory management, and technical services. Proven track record of implementing process improvements and providing exceptional customer service. Seeking a challenging position to utilize skills and experience for professional growth within a supportive work environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Tasker

Ulta Beauty
10.2024 - Current
  • - Maintained accurate inventory records through regular stock counts and discrepancy reconciliation
  • - Utilized inventory management software to track product movement, monitor stock levels, and generate reports
  • - Implemented a new shelving system, improving organization and accessibility, and reducing restocking time by XX%
  • - Provided excellent customer service, assisting customers in locating products and offering recommendations
  • - Collaborated with team members to organize backroom storage areas for efficient restocking

Staking Technician

Lamar Technical Services, Inc.
11.2019 - 10.2024
  • - Utilized advanced surveying equipment, including total stations, GPS receivers, and laser scanners, to measure distances, angles, elevations, and coordinates
  • - Conducted research and analysis of existing maps, deeds, and legal documents to determine property boundaries
  • - Collaborated with engineering teams to provide accurate survey data for infrastructure projects
  • - Ensured compliance with local regulations and standards in various environments
  • - Created comprehensive survey reports documenting findings, including measurements, boundary descriptions, and sketches

Technician

Pest Force Pest Control
10.2017 - 11.2018
  • - Conducted thorough inspections of residential and commercial properties to identify pest infestations and determine treatment plans

Technician

Hill's Pest Control Services
12.2014 - 10.2017
  • Conducted thorough inspections to identify pest infestations and determine appropriate treatment plans.
  • Applied various pesticides and treatments following safety protocols and regulations.
  • Educated clients on pest prevention methods and maintenance practices to reduce future infestations.
  • Collaborated with team members to enhance service delivery and optimize workflow efficiency.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Lead Transportation Security Officer

Transportation Security Administration, TSA
01.2005 - 12.2014
  • Supervised daily security operations to ensure compliance with federal regulations.
  • Developed and implemented training programs for transportation security personnel.
  • Conducted threat assessments to identify vulnerabilities in transportation systems.
  • Coordinated response efforts during security incidents, ensuring effective communication among teams.
  • Led regular audits of security processes, improving operational efficiency and effectiveness.
  • Collaborated with law enforcement agencies to enhance intelligence-sharing initiatives.
  • Managed team of trained security professionals engaged in anti-terrorism activities.
  • Maintained accurate records of employee performance evaluations, providing constructive feedback for improvement opportunities.
  • Reduced wait times and increased passenger satisfaction by effectively managing checkpoint operations.
  • Addressed any customer complaints or concerns professionally, working towards satisfactory resolutions while upholding TSA standards.
  • Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
  • Established a positive work environment through strong leadership skills and open communication channels among team members.

Education

Certification - Pest Control Technician Course

Texas A&M University
College Station, TX
11.2017

EPA Universal License - EPA Universal

North Harris Community College
Conroe, TX
02.2008

Graduate Certificate - HVAC & Basic Electrical

North Harris Community College
Conroe, TX
12.2007

Criminal Science

North Harris Community College
Conroe, TX
2007

Certification - Police Academy

North Harris Community College
Houston, TX
12.1997

Diploma - General Studies

Oak Ridge High School
Conroe, TX
05.1995

Skills

  • Inventory management
  • Customer service
  • Surveying and mapping
  • Technical services
  • Team collaboration
  • Time management
  • Attention to detail
  • Pest control
  • HVAC
  • Electric
  • Law enforcement
  • Training
  • Leadership
  • Supervisoring
  • Communication
  • Sales
  • Strong work ethic
  • Multitasking and organization
  • Event planning experience
  • Valid Driver's license
  • Dedicated team player
  • Time management expertise
  • Clean driving record
  • Commitment to quality and service
  • Exceptional organization
  • Strong problem solver
  • Advanced interpersonal skills
  • Client satisfaction
  • Database entry
  • Client relations
  • Appointment scheduling
  • Guest relations
  • Scheduling
  • Training staff
  • Schedule management
  • Staff collaboration

Certification

  • Pest Control Technician Certification Texas A&M University - College Station, TX (2017-11)
  • HVAC & Electric Certification, Lone Star College (2007)
  • EPA Certification, Lone Star College (2007)

Timeline

Tasker

Ulta Beauty
10.2024 - Current

Staking Technician

Lamar Technical Services, Inc.
11.2019 - 10.2024

Technician

Pest Force Pest Control
10.2017 - 11.2018

Technician

Hill's Pest Control Services
12.2014 - 10.2017

Lead Transportation Security Officer

Transportation Security Administration, TSA
01.2005 - 12.2014

Certification - Pest Control Technician Course

Texas A&M University

EPA Universal License - EPA Universal

North Harris Community College

Graduate Certificate - HVAC & Basic Electrical

North Harris Community College

Criminal Science

North Harris Community College

Certification - Police Academy

North Harris Community College

Diploma - General Studies

Oak Ridge High School

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