Tiotista Romero
New York
Summary
Dynamic retail professional with expertise in customer engagement, inventory management, and effective communication. Proven ability to enhance customer satisfaction through streamlined processes and collaborative teamwork.
Results-driven Task Leader with a strong focus on team collaboration and problem-solving. Skilled in managing inventory and executing merchandising strategies, contributing to improved customer experiences and operational efficiency.
Detail-oriented professional with a background in customer service and inventory management. Known for strong communication and analytical skills, committed to enhancing customer satisfaction and optimizing store operations.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Tasker
Ulta Beauty Inc.
New York
11.2024 - Current
- Assisted customers in selecting beauty products and providing recommendations.
- Maintained cleanliness and organization of store displays and product shelves.
- Restocked merchandise on sales floor to ensure product availability for customers.
- Supported inventory management by tracking stock levels and reporting shortages.
- Participated in training sessions to learn about new products and promotions.
- Addressed customer inquiries and resolved issues with professionalism and care.
- Participated in training sessions conducted by supervisors in order to stay abreast of best practices for completing various types of tasks.
- Followed established safety guidelines and best practices when completing assignments.
- Developed detailed plans of action for each task, including necessary materials and estimated timelines.
Task Leader
Victoria's Secret & PINK
New York
07.2023 - 09.2024
- Led store team in daily operations and customer service initiatives.
- Coordinated merchandising strategies to enhance product visibility and appeal.
- Trained staff on product knowledge and effective sales techniques.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Assisted in executing promotional events to drive customer engagement.
- Collaborated with management to improve store layout and customer flow.
- Oversaw compliance with visual standards and brand guidelines during displays.
- Resolved customer inquiries and concerns, fostering a positive shopping experience.
- Analyzed customer feedback data to identify areas for improvement in order to enhance customer satisfaction levels.
- Evaluated existing processes used by the team in order to streamline workflow where possible.
- Developed and implemented strategies to ensure task objectives were met in a timely manner.
Truck Loader
UPS
New York
11.2022 - 07.2023
- Loaded packages onto delivery trucks following company safety protocols.
- Sorted freight by destination to ensure efficient loading processes.
- Operated hand trucks and forklifts to move heavy items safely.
- Collaborated with team members to streamline loading operations effectively.
- Maintained a clean and organized work area to enhance safety standards.
- Assisted in training new employees on proper loading techniques and procedures.
Food Service Worker
Wendy's
New York
04.2022 - 09.2022
- Prepared food items following safety and quality standards.
- Operated kitchen equipment to ensure efficient food production.
- Maintained cleanliness of workstations and dining areas.
- Assisted customers with menu selections and order accuracy.
- Collaborated with team members to streamline service processes.
- Handled cash transactions and processed payments accurately.
- Trained new staff on food preparation and customer service protocols.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
Cashier
KFC
New York
08.2021 - 02.2022
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and mobile payments securely.
Education
The James Baldwin School
New York, NyFrederick Douglass Academy 1
New York, NySkills
- Product knowledge
- Sales techniques
- Inventory management
- Merchandising strategies
- Customer engagement
- Visual merchandising
- Customer relationship management
- Process improvement
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Time management
- Product development
- Service oriented
- Commitment to quality and service
- Fast learning
- Flexible schedule
- Calendar management
- Schedule management
- Strong work ethic
- Critical thinker
- Accurate and detailed
- Coordination skills
- Research and analysis capabilities
- Efficient note-taking
- Scheduling
- Creative thinking capacity
- Customer friendly
- Social media savvy
- Detail-oriented mindset
- Extensive vocabulary
- Customer service
- Team leadership
- Detail orientation
- Adaptation to change
- Efficient typing
Timeline
Tasker
Ulta Beauty Inc.
11.2024 - Current
Task Leader
Victoria's Secret & PINK
07.2023 - 09.2024
Truck Loader
UPS
11.2022 - 07.2023
Food Service Worker
Wendy's
04.2022 - 09.2022
Cashier
KFC
08.2021 - 02.2022
The James Baldwin School
Frederick Douglass Academy 1