Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayla Williams

Grand Prairie,Tx

Summary

Experienced retail sales associate with a proven track record in delivering exceptional customer service and driving sales. Adept at identifying and fulfilling customer needs, optimizing product displays to maximize sales growth. Known for building strong, positive relationships with customers, resulting in repeat business and increased loyalty. Possessing a strong work ethic, eager to contribute to a dynamic team and actively work towards achieving goals.

Overview

5
5
years of professional experience

Work History

Tasker

Ulta
09.2024 - Current
  • Contribute to meeting or exceeding the store’s retail goals by ensuring all tasks are executed as planned and product is available for purchase.
  • Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
  • Maintain prompt, regular attendance.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
  • Adhere to dress code.
  • Maintain outstanding store standards and overall store cleanliness including sales floor, restrooms, cash wrap, backroom, and break area.
  • Execute other operational tasks as directed.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Forum Roller World
03.2020 - Current
  • Provide a fun, entertaining, and joyful environment for customers.
  • Maintain company's goals by completing task such as, replenishing merchandise, and keeping track of inventory.
  • Having to ability to multitask.
  • Understand and form relationships with customers,teammates, and peers.
  • Maintain a regular attendance, and a ready to work attitude.
  • Pushing out orders in a timely manner.
  • Contribute in the process of maintaining kitchen, counter tops, floors, and registers area.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card.
  • Stocked shelves with merchandise when needed.
  • Working as a team to accomplish a common goal.
  • Be able to efficiently operate and run kitchen area independently

Retail Sales Associate

Kohl's
09.2023 - 01.2024
  • Contribute to meeting the stores retail goals by ensuring all task are met and customers are satisfied.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Participate in ongoing training for different areas within the store to enable professional development.
  • Organized displays to attract customers and promote sales.
  • Processed returned merchandise according to company policies.
  • Maintain regular attendance and ready to work attitude.

Retail Sales Associate

Macy's
10.2022 - 02.2023
  • Having the knowledge and understanding of the stores product.
  • Provided product information and answered customer questions.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Created price tags and merchandise signs for new items.
  • Organized shipments and restocking merchandise on the sales floor promptly.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Have my register and work are clean and organize.
  • Maintain regular attendance.

Education

Associate of Science

Mountain View College
Dallas, TX
05-2022

High school or equivalent - High School Degree

South Grand Prairie High School
Grand Prairie, Tx
05.2019

Skills

  • Communication skill
  • Customer Service
  • Empathy
  • Understanding
  • Conflict Resolution
  • Multitasking
  • Patience
  • Organize
  • POS Systems
  • Order Processing
  • Store Opening and Closing
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Communicator
  • Compassionate
  • Detail-oriented
  • Trustworthy
  • Problem Solver
  • Responsible
  • Product Knowledge

Timeline

Tasker

Ulta
09.2024 - Current

Retail Sales Associate

Kohl's
09.2023 - 01.2024

Retail Sales Associate

Macy's
10.2022 - 02.2023

Cashier

Forum Roller World
03.2020 - Current

High school or equivalent - High School Degree

South Grand Prairie High School

Associate of Science

Mountain View College

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