Summary
Overview
Work History
Education
Skills
Timeline

Heaven Medina

Oceanside,CA

Summary

  • Talented Baker passionate about creating unique pastries using extensive knowledge of baking sciences and flavor combinations. Trains new baking staff and offers knowledge in food safety protocols.
  • Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
  • Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Dedicated with excellent experience in industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

3
3
years of professional experience

Work History

Tasker

Ulta Beauty
01.2024 - Current
  • Managed multiple projects simultaneously, ensuring timely completion and high-satisfaction.
  • Process of effectively and efficiently tracking, managing, and executing the lifecycle of tasks.
  • Restocking, and replenishing.

Cashier

Jcpennys
06.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Baker's Assistant

Golden Corral Buffet and Grill
02.2022 - 07.2022
  • Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Followed recipes to mix dough in batches sufficient for daily production quota.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.

Hostess

Butter Smith
09.2021 - 12.2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered telephone to provide dining information and take reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Carhop Server & Drive-thru

Sonics Drive In
04.2021 - 09.2021
  • Completed orders by making specialty shakes and ice cream desserts.
  • Kept customer and food preparation areas clean and well-organized.
  • Answered product and order questions accurately and professionally.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Delivered food within 4 minutes to meet quality and service standards.
  • Verified orders and bagged items for easy transport.

Education

High School Diploma -

Canutillo High School, Canutillo, TX
07.2022

Skills

  • Attention to Detail
  • Kitchen Safety
  • Sanitation and Cleanliness
  • Friendly and Helpful
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Time Management
  • Team Leadership
  • Strong Communication and Interpersonal Skills
  • Verbal and Written Communication
  • Cleaning and Sanitizing
  • Team Cooperation
  • Cash Handling
  • Store Opening and Closing
  • Flexible Hours
  • Store Organization
  • Ability to Lift 40 pounds

Timeline

Tasker - Ulta Beauty
01.2024 - Current
Cashier - Jcpennys
06.2023 - 12.2023
Baker's Assistant - Golden Corral Buffet and Grill
02.2022 - 07.2022
Hostess - Butter Smith
09.2021 - 12.2021
Carhop Server & Drive-thru - Sonics Drive In
04.2021 - 09.2021
Canutillo High School - High School Diploma,

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Heaven Medina