Summary
Overview
Work History
Education
Skills
Timeline
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Britney Diaz Delacruz

3562 Willett Ave Bronx ,NY

Summary

Reliable employer experienced in providing great guest experience to make sure they are satisfied with the service they have received . Friendly individual who provides assistance in anything the guest may need . Great at working with others and offers great organizational and interpersonal skills that can get the job done

Overview

3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Tasker

Ulta Beauty Inc.
Manhattan, NY
11.2022 - Current
  • Maintained meticulous records of project progress, ensuring accurate reporting and informed decisionmaking.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Developed strong relationships with clients to ensure repeat business and long-term partnerships.
  • Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.

Brand Ambassador

American Eagle Outfitters, Inc
Bronx, New York
08.2021 - 11.2022
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

Front Desk Receptionist

Moxy Hotel
Manhattan, NY
09.2020 - 01.2021
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Education

Some College (No Degree) - Criminal Justice

Bronx Community College of The City University of New York
The Bronx, NY
08.2021 - Current

Skills

Fluency in Spanish

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Timeline

Tasker

Ulta Beauty Inc.
11.2022 - Current

Brand Ambassador

American Eagle Outfitters, Inc
08.2021 - 11.2022

Some College (No Degree) - Criminal Justice

Bronx Community College of The City University of New York
08.2021 - Current

Front Desk Receptionist

Moxy Hotel
09.2020 - 01.2021

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Britney Diaz Delacruz