Britney Diaz Delacruz
3562 Willett Ave Bronx ,NY
Summary
Reliable employer experienced in providing great guest experience to make sure they are satisfied with the service they have received . Friendly individual who provides assistance in anything the guest may need . Great at working with others and offers great organizational and interpersonal skills that can get the job done
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Tasker
Ulta Beauty Inc.
Manhattan, NY
11.2022 - Current
- Maintained meticulous records of project progress, ensuring accurate reporting and informed decisionmaking.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Developed strong relationships with clients to ensure repeat business and long-term partnerships.
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
Brand Ambassador
American Eagle Outfitters, Inc
Bronx, New York
08.2021 - 11.2022
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Front Desk Receptionist
Moxy Hotel
Manhattan, NY
09.2020 - 01.2021
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Some College (No Degree) - Criminal Justice
Bronx Community College of The City University of New York
The Bronx, NY 08.2021 - Current
Skills
Fluency in Spanish
Customer Assistance
Inventory Management
Cleaning and sanitizing
Merchandise Restocking
Time Management
Fluency in Spanish
Timeline
Tasker
Ulta Beauty Inc.
11.2022 - Current
Brand Ambassador
American Eagle Outfitters, Inc
08.2021 - 11.2022
Some College (No Degree) - Criminal Justice
Bronx Community College of The City University of New York
08.2021 - Current
Front Desk Receptionist
Moxy Hotel
09.2020 - 01.2021