Alexis White
Financial Services
Queensbury,NY
Summary
Finance professional with 15+ years of expertise in fostering business growth and maintaining operational stability for financial consulting firms. Licensed with FINRA Series 7 and 63, as well as life, health, and accident insurance. Demonstrated ability to improve financial performance and client satisfaction.
Overview
24
24
years of professional experience
Work History
Internal Financial Consultant
NBT Investments
Glens Falls, NY
01.2021 - Current
- Provided support and customer service to 18 financial consultants and clients in Northeast.
- Implemented client relationship management software to resolve persistent issues.
- Trained employees on new software to enhance operational efficiency.
- Prepared weekly reports for management and ensured compliance with regulations.
- Executed trades, managed account transfers, processed new accounts, and handled death claims.
- Performed account inquiries and maintained general account functionality.
- Actively listened to customers, addressing concerns promptly and escalating major issues when necessary.
Director of Client Services
Minich MacGregor Wealth Management
Saratoga Springs, NY
09.2009 - 05.2020
- Sole employee chosen to assist with startup and implementation of Minich MacGregor Wealth Management.
- Leader in conversion process of transferring accounts from former Broker Dealer to newly created RIA Wealth Management firm. Created new accounts, processed all account transfers, reestablished all monthly distributions and investments, and all facets of office management.
- Established and maintained trusting client relationships with 630 households with $287 million of assets under management.
- Executed portfolio changes and rebalancing for all clients, including block trading.
- Provided superior customer service with quick results and knowledgeable answers to all inquiries.
- Responsible for scheduling client appointments and maintaining calendars of four Financial Advisors.
- Prepare and process all paperwork needed for new and existing clients.
Education
Associate of Applied Science - Marketing
Adirondack Community College
Queensbury, NYSkills
- Client relationship management
- Customer service
- Operational efficiency
- Trade execution
- Investment portfolio management
- Financial services
Certification
FINRA Series 7, 63, as well as Life, Health, & Insurance License
Timeline
Internal Financial Consultant
NBT Investments
01.2021 - Current
Director of Client Services
Minich MacGregor Wealth Management
09.2009 - 05.2020
Associate of Applied Science - Marketing
Adirondack Community College