Alexis Williams
Buckeye,AZ
Summary
Received my Bachelor of Science: Criminal Justice at Arizona State University. Also, received my Master of Science: Leadership with an emphasis in Emergency Management and Homeland Security from Grand Canyon University with a 3.71 GPA. Traveled to Europe for 19 days with People to People for a Student Ambassador Program.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
APA ASSISTANT DATA ANALYST
Robert Half
Phoenix, AZ
06.2022 - 09.2022
- Coordinated statistical data analysis, design, and information flow
- Created multiple Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Transformed project data requirements into project data models for a specific group of people
- Updated organizational systems and subsystems to improve and streamline data collection
- Compiled, evaluated, and reviewed engineered data for internal system.
- Researched and resolved issues regarding integrity of data flow into databases.
SALES ASSOCIATE
Painted Tree Boutiques
Scottsdale, Arizona
03.2022 - 05.2022
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
- Maintained customer satisfaction with quick and professional handling of product returns
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Mentored team members to enhance professional development and accountability in workplace.
TSA OFFICER, TSA
Transportation Security Administration
Phoenix, AZ
06.2021 - 07.2021
- Addressed emergency situations encountered following policies, procedures, and strategies
- Talked regularly with citizens to establish rapport and become a familiar presence in areas
- Notified emergency personnel of incidents and accidents requiring medical assistance and aid
- Completely scanned over 10,000 passengers from day-to-day basis from the beginning to the end of a process.
Court Researcher
Universal Background Screening
Phoenix, AZ
12.2020 - 05.2021
- Ran batches of names for each state in assigned batch
- Search and call courts when information is not online
- Provided key administrative assistance to senior management
- Answered telephone and coordinated meetings and conferences.
CLERK
United States Census Bureau
Phoenix, Arizona
02.2020 - 07.2020
- Opened every envelope that came in from the west of the Mississippi and all the Spanish forms
- Ran the sorter that sorted the envelopes between English and Spanish that ran over 30,000 envelopes an hour
- Cross trained on four different areas.
INTERN
United States Citizenship & Immigration Services
Phoenix, AZ
05.2019 - 08.2019
- Created Standard Operating Procedures and flow charts
- Volunteered in helping with citizenship ceremonies
- Went through inventory for technology tools
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
- Achieved management recognition by designing and implementing special project during internship.
VALET ATTENDANT, Harbor Parking, Inc
Corpus Christi, TX
02.2013 - 07.2016
- Give people their tickets to collect their keys when they come outside
- Manage the event money and the money we receive for tips
- Delivered guest vehicles smoothly and met diverse needs of valet customers
- Recorded make, model, and exact location of each parked vehicle for easy retrieval
- Welcomed arriving guests and explained car retrieval procedures
- Established positive guest relationships through consistent delivery of excellent customer service
- Answered guest's questions about property amenities and services.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Phoenix, AZ 08.2017 - 12.2020
Master of Science - Leadership, Emergency Management and Homeland Security
Grand Canyon University
02.2021 - 09.2022
Master of Science - Strategic Human Resources Management
Grand Canyon University
09.2022 - Current
Skills
Team Building and Developmentundefined
Accomplishments
- IS-00505: Religious and Cultural Literacy and Competency in Disaster
- IS-00018.22 FEMA EEO Employee Course 2022
- IS-00700.b An Introduction to the National Incident Management System
- IS-01300 Introduction to Continuity of Operations
- IS-00393.b Introduction to Hazard Mitigation
- IS-00242.c Effective Communication
- IS-00235.c Emergency Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Master of Science - Strategic Human Resources Management
Grand Canyon University
09.2022 - Current
APA ASSISTANT DATA ANALYST
Robert Half
06.2022 - 09.2022
SALES ASSOCIATE
Painted Tree Boutiques
03.2022 - 05.2022
TSA OFFICER, TSA
Transportation Security Administration
06.2021 - 07.2021
Master of Science - Leadership, Emergency Management and Homeland Security
Grand Canyon University
02.2021 - 09.2022
Court Researcher
Universal Background Screening
12.2020 - 05.2021
CLERK
United States Census Bureau
02.2020 - 07.2020
INTERN
United States Citizenship & Immigration Services
05.2019 - 08.2019
Bachelor of Science - Criminal Justice
Arizona State University
08.2017 - 12.2020
VALET ATTENDANT, Harbor Parking, Inc
02.2013 - 07.2016
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