Results-driven Product Owner leading product discovery, backlog strategy, and feature delivery in cross-functional environments. Translates business needs into user stories, prioritizes roadmaps, and guides multifunctional teams from concept to production. Supports large-scale web platforms with multiple development and QA teams, leveraging ITIL certification and a solid background in service management.
1
Certification
6
Years of experience
Work History
Senior Product Owner
4 Years 6 Months
NLP Logix | Jacksonville, FL | 05.2022 - Current
facilitate product discovery sessions with stakeholders to establish business problems, user needs, and measurable outcomes
Converted business requirements into structured user stories, incorporating detailed acceptance criteria for development and QA teams.
Own and prioritize product backlogs to align delivery with business value and roadmap strategy.
Shaped product roadmaps by integrating stakeholder input, assessing technical feasibility, and optimizing delivery sequencing.
Partner with engineering, QA, Scrum Masters, and Release Managers to guide features from concept through deployment.
Supported development of large-scale multifunctional web platforms through coordination with multiple development teams for seamless releases.
Contribute to design and implementation of automated reimbursement workflows leveraging OCR, classification models, and category prediction models.
Facilitated cross-functional collaboration to transition AI models from proof of concept to production, ensuring alignment with operational goals.
Product Owner | Aug 2023 – May 2026
Product Analyst | Dec 2022 – Aug 2023
Product Coordinator Intern | May 2022 – Dec 2022
Prioritized product backlog to align user needs with delivery goals.
Social Media Manager
5 Months
My Dentist and Associates | Jacksonville, FL | 12.2021 - 05.2022
Managed website and digital engagement strategy to enhance brand consistency and strengthen online presence.
Created social content promoting dental services, patient education, and office updates across key platforms.
Scheduled posts and maintained consistent publishing calendar for brand visibility and audience engagement.
Monitored comments, messages, and mentions, responding promptly to patient inquiries and feedback.
Drafted captions and promotional copy tailored to dental audiences and seasonal service offerings.
Marketing Intern (Copywriting)
2 Months
Mad Men Marketing | Jacksonville, FL | 05.2021 - 07.2021
Crafted marketing and website copy aligned with brand messaging and content strategy initiatives to enhance audience engagement.
Supported campaign execution across social media, email, and digital advertising channels.
Drafted marketing copy for posts, newsletters, and promotional materials.
Coordinated content calendars to keep deliverables organized and on schedule.
Education
Bachelor of Interdisciplinary Studies - Creative Writing & Psychology
University of North Florida | Jacksonville, FL | 12-2022
Concentrations: Creative Writing & Psychology
Awarded First place in Wainright Scholarship Awards for Creative Writing, 2022
3.9 GPA
Skills
Backlog Ownership & Prioritization
User story development
Roadmap strategy
Product discovery
Release Planning
Agile/Scrum
Cross-Functional Team Leadership
Data-driven decisions
Strategic planning
Jira
ADO
Confluence
User story creation
Strategic visioning
Design thinking
Data-driven decision making
Product roadmapping
Stakeholder management
Accomplishments
Presenter, AI Collaborate Conference (2024): Presented on transitioning AI solutions from proof of concept to production, highlighting product planning, cross-functional alignment, and implementation strategy.
Internal Workshop Facilitator, Data-Driven Scrum (DDS): Presented and led workshops for Product Owners on incorporating Data-Driven Scrum methodologies into product management practices, helping teams leverage delivery metrics and performance insights to improve planning, prioritization, and stakeholder communication.
Certification
ITIL Certification
Timeline
Senior Product Owner
NLP Logix
05.2022 - Current
Social Media Manager
My Dentist and Associates
12.2021 - 05.2022
Marketing Intern (Copywriting)
Mad Men Marketing
05.2021 - 07.2021
University of North Florida
Bachelor of Interdisciplinary Studies from Creative Writing & Psychology