Alexis Winborne

• Maintains confidential records and documentation in Child Plus database.
• Attends and participates in staff meetings and training seminars.
• Identifies and reports signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
• Facilitates monthly parenting groups to strengthen parenting abilities and provide access to knowledge and skills to encourage positive environments.
• Assists families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.

While in this role I was tasked with providing superior customer service; assisting them with locating items throughout the store. I also helped monitor self-checkout systems and provide assistance or intervention where required.

While in this role I had the responsibilities of serving customers in the deli and as a cashier. I also conducted suggestive sales to encourage customers to purchase items they would have not normally have bought.

While in this role I had the responsibility of helping customers to complete purchases, locate items and join reward programs.