Alexis Yanez
El Paso,TX
Summary
Experienced supervision professional with a background in case management, compliance monitoring, and accurate records management. Skilled in communication, critical thinking, and decision making to support safe, consistent supervision outcomes.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Spervision Officer
El Paso County Criminal Justice Coordin
El Paso, Texas
12.2024 - Current
- Monitored supervision caseloads for El Paso County and diverse populations across federal agencies to ensure compliance.
- Documented client contact, compliance notes, and supervision updates in case files to enhance community safety.
- Worked with courts, officers, and agencies on supervision conditions and referrals to help maintain compliance for supervised individuals.
- Coordinated office visits, field checks, and appointments for supervised clients to maintain compliance with supervision conditions.
Store Manager
Mister Car Wash
El Paso, Texas
01.2020 - 12.2024
- Coordinated team schedules, provided coaching, and ensured shift coverage to maintain operational efficiency at Mister Car Wash.
- Developed weekly work schedules for store personnel to optimize staffing and meet customer demand.
- Trained associates on guest service, safety practices, and site procedures.
- Recruited, trained and supervised new employees.
- Enforced company policies, labor standards, and operational consistency.
- Assessed store performance and integrated feedback to establish targeted improvement plans.
911 Public Safety Telecommunicator
El Paso Fire Department
El Paso, Texas
01.2023 - 06.2023
- Answered incoming emergency and non-emergency calls from the public, assessed callers' needs, and dispatched appropriate personnel.
- Responded to emergency calls in a high-pressure environment. for El Paso Fire Department public safety dispatch
- Collected relevant information from callers during emergency situations and entered incidents into CAD system
- Entered critical data into computer aided dispatch system for police, fire, and ambulance services, facilitating timely response to incidents.
- Accessed archived recordings of 911 calls to support investigations and legal proceedings, ensuring availability of vital information.
Education
Bachelor of Arts - Criminal Justice
Univeristy of Texas At El Paso
El Paso, TX12-2022
Skills
- Case management
- Supervision monitoring
- Compliance monitoring
- Legal documentation
- Records management
- CAD entry
- Caseload management
- Critical thinking
- Decision making
- Effective communication
Languages
English
Full Professional
Spanish
Limited
Certification
- National Pre-Trail Services Association
Timeline
Spervision Officer
El Paso County Criminal Justice Coordin
12.2024 - Current
911 Public Safety Telecommunicator
El Paso Fire Department
01.2023 - 06.2023
Store Manager
Mister Car Wash
01.2020 - 12.2024
Bachelor of Arts - Criminal Justice
Univeristy of Texas At El Paso