Alexis Young
Fort Wayne
Summary
A reliable and punctual employee who successfully handles fast-paced work. Willing to take on any task to support a team and help the business succeed. Offers strong communication and fast learning abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Student Advocate
Fort Wayne Community Schools
07.2024 - Current
- Coordinated with school counselors and administrators to identify at-risk students and develop tailored strategies for academic success.
- Connected students with appropriate resources by maintaining a comprehensive database of available services and supports within the community.
- Collaborated with teachers to implement accommodations for students with special needs, ensuring equal access to educational opportunities.
- Reduced disciplinary incidents through implementation of restorative justice practices and conflict resolution strategies in collaboration with school staff.
- Created safe spaces for open dialogue among students, fostering a sense of belonging for all individuals within the school community.
- Helped students develop organizational, time management and study skills.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Coordinated with first responders during emergencies or drills, facilitating smooth evacuations or responses when necessary.
- Provided a secure environment for employees and visitors through proactive monitoring of premises and responding promptly to security concerns.
- Conducted risk assessments on various work processes, leading to safer working conditions for all staff members.
Administrative Assistant
Haller & Colvin, PC
06.2021 - Current
- Handled data entry, file management, and other clerical work with minimal oversight
- Handled incoming and outgoing mail, routing packages smoothly to proper recipients
- Coordinated documents, communication, and resources needed for projects
- Completed research and compiled data into usable formats
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Developed and maintained professional relationships with internal employees and customers
- Ran copies and collated information packets
- Coordinated incoming and outgoing communications by mail, email, and telephone.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Team Member
Putt Putt Fun Center
01.2018 - 03.2021
- Restocked supplies to keep teams productive
- Kept equipment working properly through regular inspections and maintenance
- Maintained clean, organized, and well-stocked checkout areas
- Gave customers information about upcoming promotions and available items
- Stocked store shelves and end-caps with merchandise during down times
- Sold and served refreshments to customers
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Sales Associate
Sears Roebuck and Company
12.2016 - 11.2018
- Explained promotions and special offers to customers
- Located items for customers by checking sister stores and online options
- Helped customers navigate store, complete sales and process returns
- Processed credit card payments and accurately handled cash
- Resolved customer concerns using strong communication and conflict management skills.
Education
Bachelor of Science - Pre-Law, Minor in Criminal Justice
Indiana Institute of Technology
05.2024
Academic Honors Diploma -
Wayne High School
06.2020
Skills
- Customer service
- Strong communication
- Accounts Payable and Receivable
- Meeting deadlines
- Multitasking
- Strategic Planning and Troubleshooting
- Critical thinking
- Data Management
- Office Administration
- Microsoft Word
- Excel
Timeline
Student Advocate
Fort Wayne Community Schools
07.2024 - Current
Administrative Assistant
Haller & Colvin, PC
06.2021 - Current
Team Member
Putt Putt Fun Center
01.2018 - 03.2021
Sales Associate
Sears Roebuck and Company
12.2016 - 11.2018
Academic Honors Diploma -
Wayne High School
Bachelor of Science - Pre-Law, Minor in Criminal Justice
Indiana Institute of Technology
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