Alexis Young
Vivi Trendsetters IV
Bowie,MD
7
years of professional experience
Results-driven professional with excellent customer service and over four years experience in sales and visual merchandising. Strong expertise in customer engagement and inventory management, contributing to improved sales strategies and enhanced store aesthetics. Committed to delivering exceptional service and creating inviting shopping environments.
Work History
Sales Associate/Visual Merchandising Assistant
3 Years 2 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Executed sales transactions accurately, maintaining a high level of cash handling precision.
- Collaborated with management to create visually appealing product displays that enhanced store aesthetics.
- Analyzed customer feedback to identify trends, contributing to improved service strategies.
- Maintained knowledge of industry trends and competitor offerings to enhance sales effectiveness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Stylist
10 Months- Styled clients according to current fashion trends, enhancing personal aesthetics and confidence.
- Provided personalized hair and makeup recommendations, resulting in increased client satisfaction and loyalty.
- Collaborated with team members to maintain a cohesive brand image during client consultations.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Organized sales area and work station to showcase products and boost sales.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Sales Associate/Fashion Design Intern
2 Months- Facilitated customer engagement through product demonstrations and personalized service.
- Assisted in training new sales associates on company policies and effective selling techniques.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Analyzed customer feedback to identify trends and improve service offerings.
- Implemented upselling techniques that increased average transaction value across departments.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Receptionist Assistant
2 Months- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated meeting logistics, including room setup and equipment readiness for presentations.
- Provided administrative support to various departments, enhancing interdepartmental communication.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted in maintaining office supplies and inventory for efficient daily operations.
- Handled incoming calls, directing inquiries to appropriate personnel with professionalism and efficiency.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
Education
High School Diploma
Bachelor of Arts - Visual Arts - Fashion Design
Skills
Sales expertise
Merchandise display
Customer needs assessment
Inventory management
Store opening and closing
Visual merchandising
Teamwork and collaboration
Visual merchandising
Problem-solving skills
Client service
Conflict resolution
Timeline
Stylist
AKIRA Bijora
10.2025 - 08.2026Read More
Sales Associate/Visual Merchandising Assistant
Vivi Trendsetters IV
06.2023 - CurrentRead More
Sales Associate/Fashion Design Intern
Cherry Blossom Inc
06.2022 - 08.2022Read More
Receptionist Assistant
Prince George's County Government
06.2019 - 08.2019Read More
Annapolis Area Christian School
High School Diploma
Read More
Bowie State University
Bachelor of Arts from Visual Arts - Fashion Design
Read More