Summary
Overview
Work History
Skills
Timeline
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Alexis Young-Bey

Washington,DC

Summary

Dynamic Store Lead Manager at Walmart with a proven track record in boosting sales and enhancing customer satisfaction. Skilled in team leadership and employee retention, I implemented effective inventory management practices, reducing shrinkage. Adept at analyzing trends to drive growth, I foster a collaborative environment that empowers staff and elevates performance.

Overview

12
12
years of professional experience

Work History

Store Lead Manager

Walmart
01.2022 - Current
  • Fostered a positive work environment, leading to increased employee retention and reduced turnover rates.
  • Boosted sales performance through targeted marketing initiatives and promotional events.
  • Analyzed sales trends to identify opportunities for growth and implemented strategies to capitalize on them.
  • Enhanced customer satisfaction by addressing and resolving complaints swiftly and professionally.
  • Implemented effective inventory management practices, reducing store shrinkage and improving stock availability.
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement or growth opportunities.

Tax Analyst

HR Block
10.2013 - Current
  • Maintained thorough and current understanding of applicable tax laws.
  • Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
  • Conducted ongoing professional development activities to stay current with changing industry trends, legislation, rules, regulations affecting taxation practices.
  • Managed a diverse portfolio of clients, delivering high-quality service and fostering long-term relationships.
  • Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.
  • Prepared accurate and timely federal, state, and local income tax returns for individuals, businesses, and non-profit organizations.
  • Advised clients on best practices for managing their finances to minimize future tax liabilities while maximizing deductions and credits available to them.

Assistant Manager

Walmart
08.2015 - 12.2021
  • Maintained high visual merchandising standards, creating an attractive shopping experience for customers.
  • Collaborated with other store managers to share best practices, streamline processes, and optimize resources across locations.
  • Championed the adoption of new technology tools that streamlined store operations while enhancing the customer experience.
  • Increased average transaction value through strategic product placement and upselling techniques.
  • Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
  • Ensured compliance with all company policies, local regulations, and industry best practices related to safety, sanitation, and employment laws.

Team Leader

Walmart
10.2013 - 08.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Skills

  • Store operations
  • Recruitment and hiring
  • Policy enforcement
  • Employee scheduling
  • Team leadership and coaching
  • Customer service management

Timeline

Store Lead Manager

Walmart
01.2022 - Current

Assistant Manager

Walmart
08.2015 - 12.2021

Tax Analyst

HR Block
10.2013 - Current

Team Leader

Walmart
10.2013 - 08.2015

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Alexis Young-Bey