Alexis Ziegler
Summary
Proficient at vital signs monitoring and enhancing customer satisfaction, my time spent at North Oaks Health System Clinics as a Medical Assistant Intern honed my HIPAA compliance and organizational abilities. I take pride in improving patient outcomes and elevating service standards across healthcare and customer service roles, showcasing exceptional communication skills and a commitment to excellence. Time spent working in the Food Industry and the Nanning Industry has properly prepared me to communicate with patients, advise or de-escalate situations when needed, and provide the best care possible for the patient in need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Tangischools
Hammond, LA
06.2024 - Current
- Internship through the Tangipahoa Parish School System and partnership with North Oaks Health System Clinics.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
In-House Nanny
Personal
Covington, La
05.2021 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Front of House Trainer
Chipotle Grill
Hammond, LA
09.2023 - 04.2024
- Contributed to higher customer satisfaction ratings by equipping front-of-house staff with tools needed to address guest concerns effectively and efficiently.
- Evaluated employee performance regularly, offering constructive feedback and guidance for continued success.
- Increased compliance with safety regulations through thorough staff training on proper procedures and protocols.
Front of House Trainer
Chick-fil-A
Hammond, LA
08.2022 - 05.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Science - Kinesiology
Louisiana State University And A&M College
Baton Rouge, LA05.2028
High School Diploma -
Hammond High Magnet School
Hammond, LA05.2024
Skills
- Vital signs monitoring
- HIPAA Compliance
- Organizational abilities
- Immunization Administration
- Medical terminology knowledge
- Phlebotomy proficiency
- Written and verbal communication
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
- CPT - Certified Phlebotomy Technician
Timeline
Medical Assistant Intern
Tangischools
06.2024 - Current
Front of House Trainer
Chipotle Grill
09.2023 - 04.2024
Front of House Trainer
Chick-fil-A
08.2022 - 05.2023
In-House Nanny
Personal
05.2021 - Current
Bachelor of Science - Kinesiology
Louisiana State University And A&M College
High School Diploma -
Hammond High Magnet School