Alexis A. Morales
Denton,Tx.
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resident Assistant
Texas Woman’s University
08.2022 - Current
- Lead and facilitate a community that supports the academic and personal development of everyone in the residence halls/apartments
- Help create a welcoming, inclusive environment for dorm residents
- As peer mentors, RAs ease the transition to college for students living away from home
- Setting rules, creating activities, managing conflicts, and working desk shifts.
Conference Assistant
Texas Woman’s University
08.2023 - 08.2023
- Answering general questions, troubleshooting issues, conducting tours, following up with customers, and providing overall excellent customer service
- Help create a welcoming, inclusive environment for campers
- Completes residence hall room checks, which requires inspecting all resident rooms and public areas, upon completion of each conference, and complete appropriate forms and submitting necessary work orders in a timely manner
- Setting rules, creating activities, managing conflicts, and working desk shifts.
Front Desk Receptionist
Prime Time Driving School
06.2018 - 08.2020
- Excel at handling a variety of customer service and administrative tasks and resolving customer issues efficiently
- Promptly Respond to customer inquiries in person or via phone, email, or social media
- Book weekly appointments based on the customer's availability
- Continuously praised by management for exemplary customer service delivery and team-player attitude
- Promptly and accurately enter all customer inquiry data into excel
- Assisted Instructor with setting up for classes and other tasks needed of me
Education
Bachelor’s - biology – Current
Texas Woman’s University
High School Diploma - undefined
Memorial High School
PTCB Certification - Pharmacy Technician
The Guthrie Center
Houston, TX05.2021
Skills
- Incident Maintenance
- Status Assessments
- Activity Planning
- Crisis Situations
- Time Management
- Behavioral Intervention Plans (BIP)
- Quality Education
- Microsoft Office
- Student Engagement
- Group Activities
Certification
PTCB Certified
Timeline
Conference Assistant
Texas Woman’s University
08.2023 - 08.2023
Resident Assistant
Texas Woman’s University
08.2022 - Current
Front Desk Receptionist
Prime Time Driving School
06.2018 - 08.2020
Bachelor’s - biology – Current
Texas Woman’s University
High School Diploma - undefined
Memorial High School
PTCB Certification - Pharmacy Technician
The Guthrie Center
PTCB Certified
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