Alexisandria Laird

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
• Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
• Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
• Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
• Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
• Increased daily living skills through systematic instruction and practice during natural routines.
• Built and maintained positive staff relationships to promote teamwork and better serve clients.
• Established rapport with clients, fostering trust and engagement in therapeutic activities.

Daily duties included: Supervision of up to 54 troubled youth ages 12-19, guidance and oversight for youth activities, maintaining schedule and daily routine, meal preparation, cleaning, sanitization, transportation to and from activities and events, de-escalation in emotional environment, administration of medication 2-3 times daily, data entry and maintenance, record keeping for any and all incidents.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Increased sales of promotional items by informing customers about current offers.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Enhanced shopping experience, provided product information and location assistance.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
• Kept clients engaged in social networks and communities for personal health and growth.
• Arranged transportation and accompanied patients to doctors' offices and errands.
• Conferred with supervisor to discuss patient condition and medical care.
• Promoted healthy habits through education on nutrition, exercise, and mental wellness practices specific to each patient''s needs.
• Served as an advocate for patients'' rights, ensuring their voices were heard during medical appointments or care team meetings.
• Supported patients'' emotional well-being by empathetically engaging in conversation and active listening.
• Improved patient well-being by providing personalized care and addressing individual needs.
• Maintained strict adherence to confidentiality guidelines regarding patient information.
• Facilitated community outings for patients, fostering social engagement and improved quality of life.
• Implemented behavior modification strategies as necessary, improving overall patient satisfaction and compliance with treatment plans.
• Enhanced patient comfort by assisting with daily living activities, such as personal grooming and meal preparation.
• Managed challenging situations using effective communication techniques while maintaining a calm demeanor under pressure.
• Ensured a safe environment for patients through diligent monitoring and reporting of any potential hazards or concerns.
• Provided respite care services for families in need of temporary support while caring for loved ones at home.
• Collaborated with healthcare professionals to develop customized care plans tailored to each patient''s unique situation.
• Maintained detailed records of patients'' progress, communicating updates to supervisors and family members as needed.
• Maintained clean, safe, and well-organized patient environment.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Assisted disabled clients to support independence and well-being.
• Monitored clients to assess and report physical and behavioral changes to supervisors.
• Transported clients to medical and dental appointments to provide support.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored progress and documented patient health status changes to keep care team updated.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Provided compassionate and patient-focused care to cultivate well-being.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Recorded status and duties completed in logbooks for management.
• Completed regular check-ins and progress report for each client.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Identified needs and coordinated plans for travel and out-of-town functions.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Verified accuracy of all deliveries against order forms.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Delivered flowers seasonally and holidays for many years

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Developed strong working relationships with team members, fostering a positive work environment.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
• Assisted in coordination of company events, contributing to successful and well-organized functions.
• Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
• Greeted visitors warmly, creating positive first impression of organization.
• Resolved customer problems and complaints.
• Organized, maintained and updated information in computer databases.
• Performed multiple duties for multiple environments simultaneously.
• Managed food/drink orders and delivery
• Prepared food
• Clean and sanitize building
• Host parties and events, set up and removal of event settings

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
• Introduced children to educational games and activities to boost learning.
• Provided emotional support and guidance to children during difficult times.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Assisted in potty training and other daily hygiene activities to support child development.
• Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
• Encouraged children to develop healthy social and emotional skills.
• Worked with children to develop good cognitive, physical and language skills.
• Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
• Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
• Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.
• Streamlined daily operations by implementing organized check-in and check-out system.
• Assisted children with homework and school projects, enhancing academic support.
• Read stories, sang songs and facilitated creative play.
• Used positive reinforcement techniques to promote patience and other good behaviors in children.
• Responded to inquiries from parents and guardians.
• Provided support and guidance to children in conflict resolution.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.

• Supervised free play and other activities to keep children safe.
• Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
• Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
• Assisted with meal preparation and feeding to meet children's dietary needs.
• Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
• Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
• Boosted children''s cognitive development with age-appropriate educational games and activities.
• Read and told stories to promote and support overall language development.
• Established positive relationships with parent to collaboratively promote child's wellbeing.
• Supported early language development through storytelling, songs, and interactive conversations with children.
• Maintained child-friendly environment by allowing frequent access to outdoor activities.
• Helped with creation of age-appropriate activities to keep children positively engaged.
• Engaged with children individually to encourage physical activity and academic curiosity.
• Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
• Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
• Taught children to organize toys, wash hands, and share by leading by example.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Restocked supplies and personal hygiene products for use by students.
• Built constructive and open relationships with families with forthright yet friendly communication.
• Monitored children's activities to verify safety and wellbeing.
• Dispensed snacks and meals to children in accordance with nutritional guidelines.
• Encouraged children's emotional and social development.
• Assisted in potty training and toilet hygiene.
• Helped children develop motor skills in preparation for preschool and kindergarten.
• Instructed children in crafts and other activities to promote gross and fine motor skills.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Read stories, sang songs and facilitated creative play.
• Responded to inquiries from parents and guardians.
• Provided support and guidance to children in conflict resolution.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.

• Coordinated schedules and communicated changes to customers.
• Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
• Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
• Enhanced transportation efficiency by optimizing route planning and scheduling.
• Worked with service providers to resolve issues and correct delays.
• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
• Guaranteed safe and on-time passenger arrival by closely monitoring passenger and route safety and enforcing regulations.
• Watched weather and safety conditions to adapt routes and maintain standards.
• Scheduled arrival time, prep time, and time of return promptly
• Woke and Prepared children for transportation to and from childcare facility