Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Casarez

El Paso,TX

Summary

I am a driven individual with a proven track record at Dutch Bros, excelling in collaborative teamwork and conflict resolution. I have demonstrated the ability to enhance customer satisfaction and foster loyalty through meticulous attention to detail and active listening. I am skilled in training teams, managing inventory, and contributing significant improvements to the operational needs of the company.

I am currently enrolled at El Paso Community College majoring in criminal justice. I was heavily involved in the criminal justice program at Eastlake High School.

I've also been in the law enforcement program my high school and college years, its interested me and its grown on me that i want to grown and show my potential.

Overview

3
3
years of professional experience

Work History

Dutch Bros
- Current
  • Accomplished multiple tasks within established time frames.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.


Mobster

Dutch Bros
10.2023 - 08.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Traveled out of town to open more business
  • Trained many new hired to their high abilities

Shift Lead

Dutch Bros
08.2022 - 10.2023
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.

Barista

Dutch Bros
11.2021 - 08.2022
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

El Paso Community College
El Paso, TX

High School Diploma -

Eastlake Highschool
El Paso, TX
06.2023

Skills

  • Firearms trained
  • Private Security Program Level II (Certificate of Completion)
  • Basic Security Officer Level III (Certificate of Completion)
  • Collaborative Teamwork
  • Conflict Resolution
  • Attention to Detail
  • Punctual and Dependable
  • Active Listening

Timeline

Mobster

Dutch Bros
10.2023 - 08.2024

Shift Lead

Dutch Bros
08.2022 - 10.2023

Barista

Dutch Bros
11.2021 - 08.2022

Dutch Bros
- Current

El Paso Community College

High School Diploma -

Eastlake Highschool
Alexis Casarez